Balance Point Heating, Cooling & Plumbing provides trusted heat pump service in Fort Collins, Colorado, including installation, repair, and routine maintenance for all major heat pump systems. Our certified technicians keep equipment running efficiently across Fort Collins, from Fossil Creek and Rigden Farm to Kechter Crossing and Observatory Village.
Whether you’re upgrading to a new system or need an urgent repair, we’re here to restore comfort fast in every season. Contact Balance Point Heating, Cooling & Plumbing today to schedule heat pump service. Call now or fill out our online form, and we’ll dispatch a technician as quickly as possible.
What Is a Heat Pump?
A heat pump is an all-in-one system that heats and cools your home by moving heat instead of creating it. In winter, it pulls heat from the outdoor air, ground, or water and transfers it inside. In summer, it reverses direction and removes heat from your home to keep indoor temperatures comfortable. Because a heat pump transfers heat rather than generating it like a furnace, it can run more efficiently and use less energy. That makes heat pumps a smart, eco-friendly option for year-round comfort.
Complete Heat Pump Service in Fort Collins, CO
Heat Pump Installation
Need a new system for reliable year-round comfort? Our team provides professional heat pump installation in Fort Collins. We assess your home’s heating and cooling needs, recommend the right equipment for efficiency and performance, and install it to manufacturer specifications. We also verify proper sizing, airflow, and system operation so your new heat pump runs smoothly from day one.
Heat Pump Maintenance
Prevent breakdowns and keep energy costs under control with regular heat pump maintenance in Fort Collins. Our tune-ups include a full system inspection, cleaning, and performance checks. We look for early signs of wear, lubricate moving parts, and replace worn components when needed to maximize reliability and efficiency.
Heat Pump Repair
If your system stops heating or cooling, you need help fast. Call Balance Point Heating, Cooling & Plumbing for emergency heat pump repair in Fort Collins and 24/7 heat pump repair when comfort can’t wait. Our technicians diagnose the problem quickly and handle everything from minor fixes to major component repairs, working efficiently to restore safe, reliable performance.
Heat Pump Replacement
If your system is aging, frequently breaking down, or struggling to keep your home comfortable, it may be time for a heat pump replacement in Fort Collins. We help you compare options, select an efficient upgrade, and replace your equipment with a system sized for your home. You’ll get more dependable comfort, improved efficiency, and a clean installation you can trust.
We Service All Types of Heat Pumps in Fort Collins
At Balance Point Heating, Cooling & Plumbing, we have experience working with all types of heat pumps, ensuring that we can meet the unique needs of every homeowner. Whether you have an air-to-air heat pump or a water source heat pump, our technicians have the knowledge and expertise to handle any type of heat pump system.
Air-to-Air Heat Pumps
Air-to-air heat pumps are the most common type of heat pump found in residential properties. They extract heat from the outside air and transfer it into your home during the colder months. Our technicians are well-versed in the installation, maintenance, and repair of air-to-air heat pumps, ensuring that you can enjoy efficient heating and cooling throughout the year.
Water Source Heat Pumps
Water source heat pumps extract heat from a water source, such as a pond or well, and heat or cool the inside. These heat pumps are highly efficient and can be a great option if you have a suitable water source on your property. We work with water source heat pumps and can ensure that your system is installed and maintained properly to maximize its performance.
What Are the Benefits of Heat Pumps?
Heat pumps offer numerous benefits that make them an attractive choice for homeowners.
- A More Efficient Solution: Heat pumps are efficient because they move heat instead of creating it. This can lead to significant savings on your energy bills.
- Best of Both Worlds: Heat pumps can provide warm and cool air, eliminating the need for two different systems.
- Eco-Friendly: Heat pumps put out fewer greenhouse gas emissions compared to traditional heating systems, making them a more environmentally friendly choice.
- Consistent Comfort: Heat pumps provide consistent heating and cooling, ensuring that your home remains comfortable regardless of the outdoor temperature.
Can I Use a Heat Pump for Both Heating and Cooling?
Yes. One of the biggest advantages of a heat pump is that it provides both heating and cooling in a single system. Because it can reverse direction to match the season, many homeowners can rely on a heat pump instead of installing separate heating equipment and an air conditioner, which can reduce installation and long-term maintenance costs.
In colder weather, a heat pump pulls available heat from the outdoor air, water, or ground and transfers it inside to warm your home. When temperatures rise, it switches to cooling mode, removing heat from your indoor air and sending it outside to keep your home comfortable.
Should I Repair or Replace My Heat Pump?
If your heat pump is breaking down often or no longer heats and cools efficiently, it’s smart to compare repair versus replacement. Many problems can be fixed, especially when the issue is minor or the system is relatively new. But in some cases, replacing the unit can be the better long-term investment.
Start with the age of the system and the frequency of repairs. If your heat pump is nearing the end of its expected lifespan and you’re paying for repeated service calls, a heat pump replacement may cost less over time than ongoing repairs. Upgrading to a newer model can also improve efficiency, lower energy bills, and deliver more consistent comfort thanks to updated technology and energy-saving features.
24/7 Emergency Heat Pump Repair Available in Fort Collins, CO
Heat pump problems don’t wait for business hours. That’s why we offer 24/7 emergency heat pump repair in Fort Collins, CO with fast, reliable service when comfort can’t wait.
Our technicians are available day or night, including weekends and holidays, to diagnose the issue and restore heating or cooling as quickly as possible. If your system stops working in the middle of the night or suddenly can’t keep up with the weather, you can count on us for prompt help and clear next steps.
Frequently Asked Questions About Heat Pumps in Fort Collins
Can a heat pump really keep up with Fort Collins winters?
Yes, but the type of heat pump matters. Standard-efficiency heat pumps lose heating capacity as outdoor temperatures drop, and they can struggle once conditions reach the teens or single digits. Cold-climate heat pumps are a different category entirely. These units are engineered with variable-speed inverter compressors and enhanced vapor injection technology that allows them to extract usable heat from outdoor air even at temperatures well below zero. Brands like Mitsubishi, Bosch, and Daikin offer cold-climate models rated for continuous heating output at minus 13 degrees Fahrenheit and lower. Fort Collins winters typically see overnight lows in the single digits to teens from December through February, with occasional stretches below zero. A properly sized cold-climate heat pump handles the majority of those conditions on its own. For the most extreme cold, many Fort Collins homeowners opt for a dual-fuel setup that pairs the heat pump with a gas furnace as backup. The heat pump runs whenever it is more efficient than gas (which is most of the heating season), and the furnace kicks in only during the coldest hours. This approach delivers the efficiency benefits of a heat pump while maintaining the proven reliability of gas heat for peak winter demand. Contact us for a free consultation on which configuration makes sense for your home.
Are there rebates or tax credits for installing a heat pump in Fort Collins?
Yes, and Fort Collins homeowners currently have access to incentives at both the federal and local level. The federal Inflation Reduction Act provides a tax credit for qualifying heat pump installations, which can offset a meaningful portion of the upfront cost. The exact credit amount depends on the equipment’s efficiency rating and your tax situation, so we recommend confirming current eligibility with your tax advisor. Locally, Efficiency Works, a program administered through Fort Collins Utilities and other Northern Colorado providers, offers rebates for qualifying high-efficiency heating and cooling equipment, including heat pumps. Xcel Energy customers in the Fort Collins area may also have access to additional utility rebates depending on the equipment type and efficiency tier. Our team stays up to date on available incentives and can help you identify which programs apply to your installation. When you schedule your heat pump installation consultation, we will walk you through the rebate landscape and make sure you are taking advantage of every available program. Financing options are also available to help manage the remaining out-of-pocket cost.
Why does my heat pump blow cold air sometimes in heating mode?
This is one of the most common concerns we hear from Fort Collins heat pump owners, and it is almost always normal. When a heat pump operates in heating mode during cold weather, frost gradually builds up on the outdoor coil. To clear this frost, the system runs a defrost cycle, which temporarily reverses the refrigerant flow and sends warm refrigerant to the outdoor unit to melt the ice. During this cycle, which typically lasts a few minutes, the indoor unit may blow air that feels cool or lukewarm because the system is temporarily not actively heating. You may also notice steam or vapor rising from the outdoor unit during a defrost cycle, which is completely normal and not a sign of a problem. However, if your heat pump seems to blow cold air for extended periods, runs defrost cycles very frequently (every 30 minutes or more), or never seems to produce warm air at all, that can indicate a real issue such as low refrigerant, a faulty reversing valve, or a defrost control malfunction. In those cases, schedule a heat pump repair appointment so our technicians can diagnose and resolve the problem before it gets worse.
How loud is a heat pump compared to a furnace or air conditioner?
Modern heat pumps, especially variable-speed and inverter-driven models, are among the quietest HVAC equipment available. Most residential heat pumps produce outdoor sound levels between 50 and 60 decibels at full capacity, which is comparable to a normal conversation. At lower speeds during mild weather, many units drop below 45 decibels, which is barely noticeable from inside the home. By comparison, a standard central air conditioner condenser typically operates at similar or slightly higher noise levels. A gas furnace is quiet outdoors (since the combustion happens inside), but the blower and ductwork can generate noticeable noise indoors. One thing to keep in mind for Fort Collins homes is placement. Because a heat pump’s outdoor unit runs year-round (unlike an AC condenser that only runs in summer), its location relative to bedrooms, patios, and neighboring properties matters more. Our technicians factor noise considerations into every installation plan, positioning the outdoor unit for optimal airflow while minimizing sound impact on your living spaces and your neighbors.
What is the difference between a ducted heat pump and a ductless heat pump?
The core technology is the same. Both use a compressor and refrigerant to transfer heat between the outdoors and the indoors. The difference is in how they deliver conditioned air to your rooms. A ducted (or central) heat pump connects to your home’s existing duct system, distributing heated or cooled air through supply vents throughout the house. It replaces or works alongside your existing furnace and central air conditioner, using the same ductwork and thermostat. This is the most common option for Fort Collins homes that already have a forced-air system in place. A ductless heat pump (also called a mini-split) uses wall-mounted indoor units that deliver air directly to individual rooms without any ductwork at all. Ductless systems are ideal for older Fort Collins homes that were never built with ducts, for room additions, converted garages, or for supplementing a central system in areas that are hard to heat or cool evenly. Some homeowners use a combination of both, with a ducted heat pump for the main living areas and one or two ductless heads for problem zones. Our team can evaluate your home and recommend the right approach. Call 970-345-3361 to discuss your options.
Reliable Heat Pump Service Near You
Whether you’re planning an upgrade or need a fast fix, Balance Point Heating, Cooling & Plumbing is ready to help with trusted heat pump service in Fort Collins, Colorado. We’re available for heat pump installation, heat pump repair, heat pump maintenance, and heat pump replacement, with same-day service when possible.
Call today or request service online to schedule a visit at your home.
