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Ryan worked effectively and efficiently, doing a complete review of our furnace.Very Happy

We are so happy to have found an honest prompt and dependable service provider. I want to thank the team for completing our service call quickly.

The service men were on time.Worked hard in a timely manner. Kept us updated with what they were doing. They did a good job of cleaning up after themselves. They were very friendly and personable.

Ryan saved the day! My furnace wasn't working when I woke up this morning. Ryan was here at 1:00 and by 3:00 I had heat, Mt hero today!

These guys were great! They worked all day and did a great job cleaning up after. Very professional.

They were very attentive and patient with me. I was calling from out of state for them to go to a relatives house. They were able to get them in on the same day I called in. I talk to Larry over the phone to explain our situation and he very helpful and most importantly patient and understanding. I would definitely recommend them to anyone that needs this kind of work!!!!

Thanks, Ryan for working late to assure us we had heat in the house tonight!

Very pleasant repair technician. Fast service and reasonable costs.

Great service called in for a service on the furnace and was able to get same day appointment. The tech Dave C, was great about explaining what he would be doing and getting it done professionally,

Ryan showed up right on time and got to work. He found and fixed the problem and explained everything as he went along. Very professional. Job well done. Thank you

Ryan came out same dayKnowledgeable and efficientBeen with Gary Hooley for years and the merge with Balance Point works for me

Our experience with Balance Point was wonderful. Everyone was courteous, knowledgeable , patient , and genuinely cared about the work they do and the integrity of our home. Their goal is to offer superior service and customer care… they achieved it. A special shout out for Anthony who exemplified superior work, courtesy and care while installing our new furnace and heat pump. Well done Anthony.

Ryan was exceptional! He was very communicative, fixed us quickly, & even swept & cleaned up after himself!! I cannot recommend him highly enough!!!

Professional friendly and funny.

I couldn’t be happier with the service I received. Everyone was efficient and went above and beyond to make buying a new furnace and air conditioner a good experience. Anthony and Alex, the installers were particularly great. They were considerate, respectful and efficient. They did a great job!

Ryan explained things well.

Balance Point was recommended by a neighbor and I was not disappointed. Ryan did a great job and pointed out features of my system I was not aware of. I will be a repeat customer.

Ryan was helpful personable detailed explain things well was engaging. Did a great job. Thanks, Ryan.

Very kind. Very through. Answered all questions and explained the issue we had from previous installer. Have never been so pleased with a company before

Anthony and Kylie came to our house to install a new heat pump and furnace. They were compleat professionals. They were courteous and patient, explaining the process and explaining the new setup in an understandable manner. We wouldn’t hesitate to have them do work for us.

Good to work with. Very professional and thorough. Ryan is an excellent tech.Update: Had a couple of plumbing issues which were handled quickly and professionally by Cody. I have had really good experiences with the HVAC team and Plumbing. I trust them and highly recommend!

Did business with them and was pleased with the work that was done and the people were so neat and easy to get along with ... I'm saying if you need help reach out to them👍

The Balance Point team was a pleasure to work with. Good preliminary meeting with Nick, good office communication with Karen, & smooth installation days thanks to the skills & respectful care of Steele & Kyle.

Ryan Bigler was prompt, explained his procedures so that I could understand them, and did a thorough repair on our aging AC system without pressuring us to upgrade. I was very satisfied with his service, expertise and his friendly manner. I would highly recommend Ryan and Balance Point in the future.

We had two units and a house fan added to our home with no AC about last month that have been great so far. Nick was our PM and helped decide best placement for our current and future needs. Steele led install and both were great to work with. Everything went on schedule and install looks neat along the house. With the weather we're having we are so glad we installed these when we did and definitely would add more with Balance Point in the future!

Due to the age of my cooling/heating system, I had a completely new HVAC system installed, furnace and air conditioner with heat pump. Nick, the project manager, was my first Balance Point contact, and he was excellent. He explained in detail how the system works, provided a video demonstration and the levels of systems available with pricing. Steele, Ryan, Anthony, and Brock were efficient, friendly, knowledgeable, and professional. They explained everything as they worked and provided updates frequently, which I really appreciated. We are now enjoying a clean, quiet, and comfortable home thanks to their expertise. The whole team at Balance Point is great to work with from point of contact to installation. If you need, or are thinking of replacing, your furnace and/or air conditioner, I highly recommend Balance Point Heating and Cooling.

Very professional and efficient and friendly and personable On our installation of a new hot water heater and gas furnace. Steele, Anthony and Ryan are the cream of the crop at Balance Point!

Balance point took care of us. They got us on the schedule quickly, arrived on time and our technician, Ryan Bigler, did impeccable work. They’re a trustworthy company.

Ryan was friendly, efficient, and prompt.

Tom & Josh (Ryan too) are so easy to work with and have provided excellent service over the past year. Thank you, Team.

Timely work, great service, solved issues and were very prompt.

Nick Mott was awesome. Very professional and personable. The lengths he went to properly size my unit gave me the reassurance I needed. My unit hasn’t been working properly the past three years and just sick of it Walked me through his process and also liked he told me about the history of the company. Highly recommend Nick!

We are very happy with our service plan through Balance Point. John, our technician, was friendly and helpful. I would highly recommend their services.

Great job and very friendly

Very responsive and helpful. Highly recommend.

I strongly recommend Balance Point HVAC. I have been a Balance Point customer for many years. They were recommended to me over ten years ago by a plumber at Master Mechanical I met at a yoga class. For years they kept my old boiler going when other companies wouldn’t. I appreciate that.Recently, David and Ryan checked on the boiler and we decided that it wasn’t worth repairing anymore. It lasted fifty three years. Nick their salesman came out and came up with a plan for mini splits instead of another boiler. He is an expert on these things and very thorough. He’s also a very nice hardworking guy. He answered my questions and came up with the best option. He patiently let me hem and haw about such a large investment. He also helped me arrange the financing and talked to the HOA. They have never answered my calls. Once I decided to pull the trigger and squared away the money, a date was quickly set and Anthony and a different Ryan came out and worked for four days on the project. It was much more involved than I had imagined. They are very nice hard working guys. Anthony was very knowledgeable and willing to answer all my questions. They also did an exterior vented range hood for me. It was a tricky job and it turned out well. So, I was very happy with them. The electrician, Eric, put a line from the fuse box through the ceiling to the outside. He did excellent work and was neat. I did the painting to match on the exterior.A week or so later I had some questions about a sound I heard late in the night. The first Ryan checked it out and explained it. He also noticed that my toilet tank was loose and told me how to fix it. I took care of it successfully.When I call Balance Point, a person, usually Larry, answers and is friendly and polite. I really appreciate getting a person instead of an automated system. Karen in the office helped me with paperwork and financing. She was very helpful and nice.As for the system itself, I got the best Mitsubishi hyper heats that money can buy. I’ve been using them for some heat. It’s been mild recently. They worked during the cold snap. My room which was always cold before was comfortable. I’m excited about being comfortable when the weather gets really hot. In the past, my place has been miserably hot in the summer.I don’t have any direct experience heating with the mini splits when it’s extremely cold but Excel took my meter, so I’m committed. Maybe I’ll write an update next spring.So, in a nutshell, Balance Point does good work and they are good folks. I didn’t even get a second opinion. That may not be for everyone, but I knew that I was going to go with them even if they weren’t the cheapest. I strongly recommend them. ❤️

John did a great job and as always I am pleased with the service and support from Balance Point. Thanks again.

Ryan was very helpful, professional, and courteous during my AC start up! I highly recommend Balance Point Heating and Air!

Dave was excellent! He arrived on time, explained everything, gave me an estimate, and was incredibly kind. House repairs are never fun, but this was a very positive experience

Great experience, very thorough and helpful!

Great job installing a hybrid heat pump and gas furnace with new ductwork replacing ancient baseboard heat. Excellent. Thanks for help designing and installing it!

This is a company you can trust!

Anthony and Ryan are top notch! They went above and beyond my expectations to do a great installation of both the furnace and heat pump. Thank you!!!