Reviews

This company is the BEST! They really do a great job and stand behind their work. I highly recommend them for great work and great service!

Jordan came to perform our heating system check out and did a great job.

Sean was prompt, courteous, and efficient. He explained the results of his inspection and provided options.

Dylan is awesome. Great service!

Jordan worked on our furnace and AC. We are very pleased with his work, and we will ask for him to do future work.

Always professional! On time.

He was very helpful. Had pictures, explanations. Super guy!

We use Balance Point for periodic inspection and, when necessary, repairs for our HVAC system and have been exceptionally pleased with their service. Our service tech - Christopher Stettler - always takes the time to explain fully what’s going on with our system in very understandable terms and has consistently provided excellent advice and timely suggestions. We would recommend Balance Point (and Christopher) without hesitation - they have done a great job for us.

Sean Bernard did a great job, explained everything he did meticulously, even taking photos, and was very courteous and helpful. Highly recommend

Dylan did a great job with our annual winter heating service! Found out the humidifier is shot, we kinda had a feeling…. So we’ll get it replaced in a couple weeks. Highly recommend this great company.

Dave Crownover far exceeds my expectations for Balance Point heating and cooling systems check-ups! He is exceptionally knowledgeable, efficient, professional, and personable—all the reasons why I always request him as our service technician. In short, his skill and talent are unmatched! There is never a question that he cannot answer with definitive clarity. We couldn’t think more highly of Dave and Balance Point’s products and maintenance service! Stan and Elizabeth Johnston As a part of my maintenance contract with Balance Point, I had a BP technician perform a thorough inspection of my HVAC system prior to the upcoming winter season. Jordan Eden’s was punctual, courteous, and performed his investigation with glowing precision. I accompanied him as he worked through assessing and cleaning the multiple systems and was most grateful for his articulate and easy-to-follow explanations. Jordan was most adept at helping me understand the intricate information. Too, he was conscientious enough to offer additional hints in using our total system more efficiently to evenly cool our large home in the summer and balance the heat distribution throughout our home in the winter without increasing our electric bills. I could certainly tell how passionate he was about his work and the pride that he takes in meeting his customers’ needs. For us, Jordan exceeded our expectations. We look forward to his future work with us throughout each of the two maintenance visits we can expect yearly from our contract with Balance Point. If you’re looking for straight forward high quality technical support with your HVAC system, Balance Point is your answer. We couldn’t recommend them and Jordan Eden’s more highly! Stan and Elizabeth Johnston

Luke is awesome! On time and very friendly and thorough! Excellent service!

Dave and Kevin did a fantastic job installing our new on-demand boiler and water heater. They put in long hours to make sure it was installed quickly, the work was wee done, and both were professional the whole time.

I had an urgent service notification pop up on my thermostat on Monday eve. I called Balanced Point twice to not reach anyone. It was after 6 pm. Someone called me back and routed my needs to the morning office staff. I received a callback before 8 am letting me know a tech could arrive in 45 min. Luke was awesome. He helped to trouble shoot the service notification, did the fall furnace service and answered a few questions about our humidifier. Our homes HVAC is back up and running and everyone was very pleasant and knowledgable.

Matt did a wonderful job preparing my home for Winter. He tuned up my furnace and even upgraded my filters! He also drained and cleaned my swamp cooler, and even put on the cover for winter! Thanks Matt for being very friendly, professional, and trustworthy. He even showed me pictures of all he did, something that is extremely rare! Thanks again for making me feel safe and comfortable in the upcoming Winter season. Your company is the best!!!

Chris was here and was just a great help…got everything working

We had Jordan E. service multiple issues with our furnace and A/C today. He was thorough in figuring out the current state of our units and made it very clear what issues were necessary to fix asap vs. things that are on the edge of becoming a problem later — which I truly respect. Would highly recommend

Excellent. Had two separate service calls. Sean performed an HVAC maintenance, replaced some parts and installed electric air filter. On another day I had a leak on a water heater relief valve. Came out the same day and fixed the valve and performed some needed upgrades. Pricing was all discussed ahead of time and no surprises. I will call these folks back if needed.

Luke was very knowledgeable. He walked me through solutions to my problem and offered the pros and cons to each solution. Also did an AC service. Happy so far that I joined their membership

Jordan was very helpful and informative. Great service. Thanks

Jordan was very professional and friendly. I appreciated him explaining what he would be doing while checking my furnace. Very thorough and very knowledgeable.

Chris is very knowledgeable and personable. 10/10 would recommend!

Chris Stettler was absolutely amazing! He came out for our furnace tune-up and was incredibly knowledgeable, professional, and thorough. He took the time to explain everything clearly and made sure our system was running properly. You can tell he really knows his stuff and genuinely cares about doing a great job. We really appreciated his honesty and attention to detail. Highly recommend Chris for any HVAC needs!

Jordan completed my furnace service work. He was great. Very professional and helpful.

Brenner was great! We enjoyed working with him and appreciated his thoroughness.