Reviews

Dave was great, coming out on a Sunday to check out why my system wasn’t working. Very friendly and thorough!

Awesome service polite and informative 👍

Dave got right to work explaining what items he will check as part of the checkup service call. He made it easy, after i explained our installation he quickly checked each unit, cleaned the filters and recommended some actions I should take going forward. Overall, Dave was very easy to work with, answered all my questions, and got the job done quickly!

Chris was polite, respectful, and I appreciated the foot covers very much.

Dave Crownover was our technician and he did an excellent job assessing the problem with our system and got parts and repair completed the same day, which we were very grateful! We are very pleased and highly recommend Balance Point and Dave Crownover.

Jordan E. Wonderful service and a pleasure to have him in our home

Great customer service and they always keep up on yearly checks.

Two gentlemen, Fort Collins Dave and Fort Collins Luke, arrived right at the set time for complete winterization service. They were personable and knowledgeable. They completely explained what they did and made future maintenance recommendations. Just the kind of service you want when someone enters your home.

Brenner came to my house for a plumbing inspection. He was great! On time, courteous, and explained everything!

Dave was fantastic. He came out yesterday and started the process of thawing the coils. Came back today for repairs. Honesty in today's world isn't automatic but, Balance Point didn't disappoint. He presented options and wasn't pushy on upselling anything. We absolutely recommend them to anyone looking for a reputable HVAC company.

We needed to replace our AC last week. Contacted Balance Point and Courtney came out same day. She is very knowledgeable and was able to recommend several different scenarios. We choose a Daikin heat pump. Jesus and Fernando came out the next day for the install. They were very diligent and got the air working same day. They did a superior job with the install and even cleaned up other HVAC and plumbing issues. I would highly recommend Balance Point and their team for their responsiveness and overall professional work.

Jordan was very professional and thorough!

Matthew did a great job for us! Two systems done. Very professional. We would be very happy to have him back! Many thanks!

Brenner did a great job completing our plumbing inspection. He was very thorough and explained everything so we could understand what he was doing. He recommended a few things that we could do to prevent future problems and provided estimates for us. We have used Balance Point for many years and have always been pleased with their service.

Jordan was out today for regular maintenance and did a great job. He was thorough and didn’t complain when he had to bushwhack to the outside unit. Very professional and trustworthy.

Diego and Marcus were both fantastic! They diagnosed and fixed our mini split, taking the time to explain everything clearly. They were very thorough and made sure everything was working perfectly before they left. Super friendly and professional, highly recommended!

Chris came out for a maintenance check on our mini-split units. He was friendly, answered our questions, and explained service options. He completed his work in a timely manner.

Jordan was great! Very professional!

Matt came out to check the AC, as it stopped working on one of the hottest days. He was very thorough & clear in explaining what the problem was, which we appreciated. He emailed pictures detailing the problem and solution. Matt did a great job!

I had a fantastic experience with Balance Point from start to finish. I needed a full HVAC system replacement, and every person I worked with made what could have been a pretty stressful experience incredibly easy. Sean handled my initial inspection and was extremely thorough. He answered every question I had and, more importantly, explained the reasoning behind his recommendations instead of just telling me what needed to be done. I really appreciated understanding what he was seeing and why it mattered. Nick was equally great to work with. He took the time to break down the different options, where my money would actually be going, and how the available rebates affected the overall investment. I never felt like I was being pushed toward a particular system. I felt like I had the information I needed to make a smart, informed decision about what is very likely the single most important and expensive investment in my home. Then there was the installation team: Jesus, Fernando, and Tim. These three worked together so seamlessly. I expected a full system replacement to take much longer, but they had everything completed in a little over half a day. They were incredibly coordinated, happy to answer my questions as they worked, respectful of my home, and even wonderfully kind to my pets. I genuinely enjoyed working with everyone involved. From the initial diagnosis through choosing the new system and the installation itself, I felt informed and well taken care of the entire time. I’m extremely happy with both the new system and my decision to work with Balance Point. I would absolutely recommend them.

Very professional. Happy with the service provided. Christopher was honest and didn't try to up sell me. Seems like one of the few honest HVAC companies around here.

08/10/26 We are very pleased with the service we received from Balance almost and technician, Luke. 03/17/26 This is our second service visit with Balance Point. Nick spent almost all day replacing parts & installing new electronic air cleaner. He was thorough, showed us before/after pictures, and took time to explain what he was doing. We are very pleased with the service we received.

Top to bottom, Balance Point did a remarkable job. They were professional and fast. Sat down and explained everything that was needed. Installed the AC unit earlier than expected and more quickly. Marcus is a genius. They will be our HVAC people forever.

Very knowledgeable and was able to get everything taken care of right away. Highly recommend

Jorda was great! He was very professional and serviced our AC unit in a timely manner.