Reviews

Matt serviced my heat pump and furnace and was helpful and responsive to questions. He fixed the humidifier and helped with setting the schedule on the thermostat! Excellent service! Thank you.

Ryan, who serviced my furnace, could not have been more efficient, informative and pleasant. Balance Point has always exceeded my expectations and I have referred friends.

Recent second time I have used Balance Point for typical household plumbing repairs. Both times Jeremiah was great and exceeded expectations.

Matt was great. Very thorough with his work and his explanation of what he did. No high pressure sales pitch for a new furnace but a sensible nudge for planning when the current furnace dies.

Jerimiah was excellent at the installation. He was prompt and kept me informed on the progress. The work was finished and everything tested and cleaned up.

On time
Installed well

I have become a big fan of Balance Point over the years they’ve taken care of my HVAC needs, and an even bigger fan of David, his work and his personality. He is a consummate professional and provides clear concise responses to any questions I have. Balance Point and David were recommended to me by a friend and I have never looked back…it’s been a positive experience since day 1 and I have not hesitated to endorse both to all who have asked.

Jeremiah

Dave, Nick and Balance Point were super timely, thorough, and were able to review, obtain pricing, and quote a solution within a couple hours of my original call. Amazing.! Not always the cheapest but always the best value if you value promptness, thoroughness, and good results. They are the team I recommend!

Nick was a very competent, knowledgeable, thorough, tech sent from Balance Point to fulfill my yearly furnace check up. I had also requested to replace a part installed by previous company as figured it had run its course. During the course of this tuneup, Nick answered all my questions (I ask a lot of them to learn about my system) and he informed me about new codes in place. He was pleasant, patient and cared about my furnace and the work he did. It wasn’t just a job to him.

We had our furnace serviced by Dave. He was very thorough and professional. We were very impressed.

Jeremiah Sanchez was very courteous and checked everything thoroughly. He found some issues that I never would have seen - until the water disaster happened.

Jeremiah Sanchez great job professional knowledgeable.

Dave from Balance Point Heating & Air was so helpful, going beyond basic maintenance and problem solving an odd leak and clueing me into inevitable replacement costs when this old workhorse of a furnace gives up.

Jeremiah from Balance Point Plumbing performed a water heater and whole house plumbing system inspection for us. He was on time, courteous and professional. I highly recommend him for your plumbing needs!

Jeremiah and Dave did excellent work installing a whole-house humidifier! 10/10 would recommend.

Personable, knowledgeable, persistent super young man!

Matt T was very dedicated to fixing our heating problem. He worked for 8 hours fixing our complicated furnace issue. All technicians should be as conscientious and honest. as Matt. Great working with him. Thanks Matt.

Jeremiah from Balance Point visited for an inspection as part of our membership. He was very friendly, thorough, and knowledgeable. He talked me through the recommendations, priorities, and pros/cons with clear expertise. He was patient with my questions and explained things in a way that made me feel confident in my decision-making. We would look forward to working with Jeremiah again and will recommend him to our friends and family!

Jeremiah came to repair a tricky leak in our pex tubing. Not only did he expertly repair the leak, he also diagnosed and repaired a poorly installed hot water element for a reasonable price. He was thorough, courteous and exceeded our expectations.

Jeremiah Very good and informative

Great service!! Friendly and competent in addressing our heating issue. We had wasps in our heating vent and he got it cleaned up and made recommendations to prevent in the future.
Highly recommend.

I was very impressed with Cody, a Master Plumber. He spent a good deal of time at the service visit for my water heater (that needs to be replaced) educating me about the pros and cons of maintenance, the longevity of tanks, comparison of the different brands, and explaining the new state law beginning 1/1/26 for low emission NO water heaters. I felt at ease knowing that everything would be taken care of; and Cody is putting extra effort into trying to secure the same brand of water heater then I currently have.

Matthew did an amazing job servicing my furnace and humidifier for the winter season. He was on time, efficient, and honest — explaining in detail everything he checked. I highly recommend him and Balance Point!

Courtney was unbelievable... her knowledge, communication skills (explaining technical jargon, differnt warranties, rebates and credits on various brands/models) and her professionalism was very instrumental in assisting me with my furnace and A/C replacement choices / decisions.
Mason and Colby completed the replacement of my furnace and A/C ... they were efficient, courteous, knowledgeable (answered my questions and concerns....they put me at ease) and completed a professional installation. I cannot wait to use my furnace with the arrival of the upcoming lower temps.

Great service, on time and very precise. Matthew made sure units were functioning properly and filters clean. He made sure to keep me informed on what he was checking. I’m very happy with the service and Matthew’s competency. I will continue to use them in the future.

Great work

Mason and Santana did a great job of installations. They were efficient and knowledgeable. Every system must be slightly different and they were up to the challenge.

Update:
Lucas was absolutely the best! Professional and polite in everything he did during this service call. He located an overflow unit that had not been properly installed by the builder and correctly attached it to the unit. I would highly recommend Lucas to service your HVAC system!

Dave was the consummate service tech. Knowledgable, professional, and thorough in his servicing of our AC units. I inquired about installation of a house humidifying unit for winter months and Dave took the time to look at our system and provide me with recommendations. I would definitely request him for any of our HVAC service needs

Jeremiah went above and beyond to repair our hot water heater. Very knowledgeable on what needed to be fixed. Great service, Thanks!

Thank you Balance Point for all the services you provide and for having the BEST technicians.
A couple of days ago Cody installed my new water heater. He worked for several hours and was happy to explain the process of getting everything hooked up to existing water lines. I appreciate that he keeps me in the loop.
Two weeks earlier he had installed a Moen Flo water shut off device and I was getting high water pressure warnings from the Moen app. He checked the water pressure and confirmed it was high. He then checked the pressure reduction valve and found that it was not working at all. He explained how high water pressure can damage the pipes. So very grateful that he cared and took the time to do that. He is coming back to install new pressure reduction valve. So grateful to have Cody for his expertise with plumbing.
Nancy

To let you know that Matt was easy to work with. In fact a joy to work with. Matt is positive and he spent
the time needed to analyze two furnaces. He gave me suggestions on how to change filters and that one furnace may need to be replaced. One of your technicians will schedule an appointment to evaluate that furnace. Matt gets an A+
Thanks

I had used the same Fort Collins HVAC company for decades and it was purchased by Balance Point recently. That transition surprised me because they have done even better than the business that I was very happy with for many years. The recent service from Matt demonstrated how intentional this business is about assuring problems are fixed when the need is there. Super!

Update 11/12/25 : Jeremiah inspected our plumbing as part of your service plan and did a thorough job explain his findings. I appreciate his friendly, direct explanations. I still highly recommend Balance Point for all our HVAC and plumbing needs!

Great service, highly recommend! Balance Point is easy to schedule and the technician Matt was courteous, knowledgeable, and fixed our AC the same day. Very upfront about pricing, low pressure attitude about their service programs. We will be using them again!

Great customer service from Matt. He serviced my furnace for its yearly maintenance two weeks ago and replaced a filter in my humidifier today.

Jeremiah Sanchez........very thorough and professional.......very knowledgeable......gave good tips on several items.
Water heater and overall plumbing inspection.

Great service

Excellent service from a friendly and highly-qualified technician. Service visit was comprehensive including a final review of all the checks & balances for my system. High satisfied!!

Update - Jeremiah Sánchez was excellent and very thorough. He was very pleasant to have in our home.

Excellent response to give us service when we were out of town. Thanks

NicK Sewell worked on our thermostat replacement - very knowledgable and excellent at giving informed advice about why I should buy a particular unit.

Dave Crownover
did an awesome job with our yearly HVAC maintenance! He kept in touch the whole time, showed up right when he said he would, and took the time to explain what he was doing. Super thorough and professional — you can tell he really cares about doing things right. Everything’s running great now. Definitely recommend Dave!

Nicholas did a great job getting my humidifier back up and running. Good explanations, and the work was done at a fair price.

I called in the morning and they were able to get me scheduled in that afternoon, great prompt service and friendly. They are definitely my go to guys

WOW! Great Service all the way around. Our furnace wouldn't kick on, they got to us the same day. Dave C. was our service tech and did a fantastic job. I would definitely refer this company to anyone I know.

Jeremiah with Balance Point was efficient, thorough, knowledgeable, and helpful.

Dave is awesome. He is pretty much the only one who understands how my complicated system works. Upfront and honest. Balance Point is my go to.

I’m a remodeling contractor so finding a skilled and reliable plumber is crucial.

Cody is excellent!

Jeremiah Sanchez Jere.iah really hung in there with a very tough job. He is a perfectionist and resolved the leak in the intake piping, Kite, and replaced my high efficiency water heater in my condo. Completed it on a Friday night. I have hot water again!
Rae P.

My service was excellent. My service person, Jacob, knows exactly what he's doing, and is very professional. Recommend. Same praise for Eric on 5/21/2026, a/c check. Matt T. serviced my furnace (10/30/2025) - he was very thorough and careful, and explained everything he was doing. I was extremely happy with his work and his attention to details. Thanks, Matt!

Jeremiah, was really great, very helpful stayed late putting water heater in.

Wow! That's all I can say is wow. Santana did an amazing job on our install and he was able to answer all of our questions. He was so considerate when it came to operating in our home and worked very quickly.

Jeremiah was polite,knowledgeable,conscientious and answered all my questions. Great experience.

Dave went above and beyond and was really nice and respectful.we bought a new boiler,He's your go to guy for that and balance is your go to place,We couldn't be happier,amazing customer service all around.

Nicholas checked out my furnace to make sure it is working well prior to winter arriving. He did a great job with everything and I appreciate his help with my system.

Jeremiah Sanchez needs a raise and did an amazing job replacing our water heater.

Jeremiah was friendly, clear, thorough and had some helpful suggestions to prevent potential plumbing issues in the future.

I cannot recommend these guys enough! I had an issue with my gas furnace leaking and after a bad experience with another company I called Balance Point and they were able to fit me in same day after hours. Matt was very professional and took the time to make sure everything was working fine and safe while also explaining everything he was doing. He didn't try and sell me things I didn't need (unlike the other company). I will be calling these guys in the future for any HVAC work I need in the future.

Matthew came to my home to inspect my furnace. He was very professional and very pleasant. We chatted about mutual interests. I believe he did a good, thorough job on the furnace. I enjoyed his visit and hope he's the tech that comes for the Spring inspection

Matt was thorough and timely in his inspection of my furnace.

Anthony, Julio, and Shane were the consummate professionals for our installation. They informed us of their arrival time, had the necessary equipment for the job, and were incredibly thorough and detailed in their measuring, cutting, fastening, and installing of our Mitsubishi Heat Pump. They provided product information to us so that we were clear on its operation and future cleaning needs. All three of these technicians were absolutely excellent, and truly professional as Balance Point representatives! We couldn't be happier with their work!

Eric performed my annual heating system service. He did an outstanding job.

Eric was on time for scheduled service. Very professional and thorough made some recommendations to change old thermostat from 1970.

We have used Balance Point for many years and they have consistently provided great service at a fair price. I highly recommend them for all your heating and AC needs.

Matthew was AWEmazing! He took the time to carefully clean my furnace, which probably hadn't been cleaned like that ever. I bought this home over years ago and it hadn't had this kind of attention. I feel so much more at ease now. I have allergies and live with animals, so I appreciate the effort! Matt is a really nice guy and a true professional. Thank you!

Very nice guy

Matt did a great job and as always I am pleased with the service and support from Balance Point. Thanks again.

We just had work completed on our humidifier by Matt Bell. The work was completed quickly and efficiently. He was through and the cost was the same price as quoted on the estimate.

Dave completed my yearly furnace maintenance recently and explained everything he did thoroughly. He was very professional and courteous. Thanks Dave!!

Matt was thorough and professional. He carefully explained everything from the condition of my furnace to pricing and to my options for service going forward. The entire process was first rate!

Thank you for always looking out for our home! Great service. Professional and respectful.

Very knowledgeable, thorough, and the kind of man anyone would want taking care of things in the house. GREAT hire!

With the cold rainy day yesterday we got to enjoy our heating systems. We’re glad we signed up for the Balance Point Comfort Plan, where when Dave inspected our heating systems earlier this month he found a problem which would have prevented us from using our radiant heating in the bedrooms and bathrooms. During both the inspection and installation Dave explained how the systems worked, what was wrong and what needed to be done to fix them. We appreciated how thorough he was with both his explanations and his work.

Nick at Balance Point Heating and Air Conditioning performed an awesome job in assessing our furnace needs and upgrading our current system. Nick was courteous, professional, knowledgeable and very helpful.

Great service and cleanup

Very professional and very courteous. Eric provided excellent service!

Matt was exceptional. He was professional, respectful, friendly and very thorough explaining everything. I am no longer worried about my furnace I am now confidently ready for winter! Thanks Matt 😊

Great service

Cody was so helpful and really explained everything to me and my sister. He found the problem and it was something that doesn’t happen often, but here I had a gas leak and that is scary in itself. Thank you

We worked with Dave to assess the repair costs for our furnace and AC system, and he was fantastic. He took the time to carefully walk us through every step and identified critical issues we would have otherwise missed. Highly recommend!

Jeremiah Sanchez just repaired our hot water heater. He is very thorough, courteous, professional. I’d welcome Jeremiah back anytime!

Balance Point did an excellent job installing our mini split system and I would highly recommend their services. Justin and Tim were absolutely amazing. They were very friendly and installed our units quickly and efficiently. Nick was also a great project manager - very communicative, knowledgeable, and friendly - he helped make the entire process seamless.

Working with Dave C. to get kinks worked out in a new system install was a top notch experience. He is super knowledgeable, a real problem solver, and best part is he is an interactive communicator. He listens to questions and will help you understand things to whatever level you looking for. He isn't going to leave anything unfinished for the next guy to have to deal with. Great to work with and a great representative of a company that wants to offer top notch service.

Installation crew were very professional & took time to properly install all equipment. They tested all components to ensure proper functionality. They were courteous and pleasant throughout the process. Luke, (who came to do the final commissioning) was also very personable & professional. He took some additional time to answer several questions we had about the operation & maintenance of the equipment. We're very happy with our system.

Jeremiah was very knowledgeable and helpful. Thanks!

Had a great experience with Dave quickly addressing our Furnace issues. He was informative without being sales-y or pushy on additional services. He shared some great information on some potential future issues to keep an eye out for as well. Would recommend!

Luke is great. Seems to know his stuff and is pleasant to deal with.

Everyone we have dealt with at Balance Point have been great always professional friendly and knowledgeable , highly recommend them

Had Balance Point install a cold weather heat pump in July 2025. Everyone I worked with (Nick the project manager, Tim and Justin the installers, and Luke the final commissioning rep) were very professional and excellent to work with. The system works great and the whole process went very smoothly. No issues at all.

We just had a once day installation of a new Lenox Heat Pump/Air Conditioner and it was a great experience. Coby Mason and Santana were our installers and they were both professional, courteous and knowledgeable and helped us through the new system when it was set up. They answered all our questions regarding the system and we would definitely recommend their services and Balance Point Heating for installation of a new system.

Another very timely service call today. Nick from Balance Point Heating, Cooling & Plumbing was very professional and informative with diagnosing our HVAC issue and getting our AC running again. Thanks Nick!