We will respond by email to the address you provided.
Response timing
Opt-out / limit / GPC requests (California): within 15 business days.
Right to know / delete / correct / portability: within 45 days, with one 45-day extension permitted by law if needed.
GDPR / UK GDPR / Swiss FADP rights: within one month, subject to lawful extensions.
What happens next
We may need to verify your identity before responding to certain rights requests. We will email you with the specific verification step within 5 business days of receiving your request.
If we deny your request and your state grants an appeal right, you may appeal by replying to our denial email or by emailing privacy@balancepointheating.com with “Privacy Appeal” in the subject line.
If you do not hear from us within the response window above, please email privacy@balancepointheating.com directly.
Your request reference number:
Save this number for your records. We may reference it in our response to you.
