Skip to main content
5 / 5 based on 1,200+ 5 Star Reviews
We're hiring! Apply online today.
Ductless mini split indoor head mounted on wall inside a Fort Collins home served by Balance Point Heating, Cooling & Plumbing

AC Leaking Water Inside the House? Causes and Fixes

A slow stain spreading across your attic ceiling is always important to investigate. If your AC is leaking water inside your home, it can end up damaging your ceiling, walls, or flooring. By reaching out to Balance Point Heating, Cooling & Plumbing, you can quickly diagnose and fix your AC issues.

Why a Ceiling Stain Is Often the First Sign

If your AC is leaking water inside the house, you may notice a faint brown ring or soft spot on the ceiling beneath the attic. Many homes are equipped with attic air handlers, so water must leak downward through the insulation and drywall before the stain is visible. Because of this, you can have water leaking for quite a while before it is caught. Once a leak is discovered, the next step is determining the source.

Why an AC Produces Water at All

When an AC runs, it removes humidity from the air. The moisture condenses on the evaporator coil and drains into the drain pan. From there, it is removed via the drain line. If water appears anywhere outside the normal condensate drainage path, some part of that path has failed. Attic and closet units carry a higher risk level than basement units because of the finished living spaces beneath them.

Most Common Reasons an AC Leaks Water Indoors

There are a few common reasons for an AC leaking water inside.

Clogged Condensate Drain Line

When the drain line becomes blocked by algae or debris, water backs up into the drain pan and overflows. By far, this is the most common reason for an AC-related leak.

Failed Condensate Pump

In systems that use a pump, the pump is normally responsible for moving water against gravity and out of your home. If the AC condensate pump fails, the reservoir will overflow. 

Cracked or Rusted Drain Pan

A cracked or rusted drain pan will allow water to leak out, even if the drain is clear.

Frozen Evaporator Coil Thawing Out

Dirty coils, clogged filters, low refrigerant, and other problems can cause an evaporator coil to freeze. As the ice starts to thaw, it can melt too quickly for the pan to drain, leading to an overflow.

Poor Drain-Line Pitch or Installation Issues

If the drain line does not have the right pitch or is installed incorrectly, water will not flow out of your home the way that it should.

A Full Secondary Pan

Some attic units are equipped with a backup pan that can fill if the primary pan fails or overflows. If this pan also becomes overfilled, your first clue may be a water stain on the ceiling under the AC.

Reading the Clues: What Your Symptoms Point To

From sweaty vents to clogged condensation drains, Balance Point can help diagnose and repair common heating, ventilation, and air conditioning (HVAC) issues. By noting the pattern of when different leak-related symptoms happen, we can narrow down the cause significantly.

  • Water Appears Without Any Change in Cooling Performance: This likely means there is a problem with the drain line, pan, or pump.
  • Weak Airflow or Ice on the Unit Prior to the Leak: Often, ice and weak airflow mean you may have a frozen coil. Likely caused by a dirty filter, restricted airflow, or refrigerant issue.
  • The System Shuts Off on Its Own: This can occur if the safety float switch is tripped to prevent water from overflowing into your home.
  • A Ceiling Stain With No Visible Puddle Upstairs: If this occurs, water is being absorbed by the insulation and drywall as it accumulates.

Safe First Steps Before You Call

There are a few safe steps you can take to protect your home while you wait for one of our HVAC technicians to arrive.

  • Step 1: If there is an active water leak, turn off your system to avoid producing more water.
  • Step 2: Protect your flooring, furniture, and belongings from the leak.
  • Step 3: Check your air filter and change it as needed. Dirty air filters are a frequent contributor to frozen coils.
  • Step 4: Note where the water shows up, how long it has been there, and any changes to your cooling performance. Then, share this information with the HVAC technician when they arrive.

If your Fort Collins AC is leaking water, you should never attempt a drain-line repair on your own. Do not bypass the safety float switch or try to cut into the ceiling. Additionally, do not restart the system in an attempt to make it work. To avoid water damage and more costly repairs, you should wait for our team to arrive.

When To Call Balance Point Right Away

When we come out to your home, we can quickly determine if a basic repair or AC replacement is needed. If you notice any of the following symptoms, you should reach out to our team right away.

  • A ceiling stain, soft spot, or sagging wall develops directly below the attic unit.
  • There is visible ice on your unit or refrigerant lines.
  • You have a leak that keeps returning after it appears to stop.
  • There is water actively dripping or pooling around the indoor unit.
  • Your system shut itself off and won’t restart.

After we fix the problem, regular filter changes and routine maintenance can prevent it from happening again in the future. With our convenient maintenance membership, you can take advantage of two complimentary tune-ups per year, special promotions, and discounts on repairs.

How a Technician Finds the Source

Once you call our team about an attic air handler leaking, we’ll quickly come to your home to perform a full drain-line inspection and cleaning. We’ll inspect the pan for damage, test the condensate pump, and check your coil. Then, our team will evaluate your airflow. 

While it might seem like the problem is simply the leaking water, the real issue may be upstream of the water. When an AC installation runs through finished space in an attic, it is essential to take extra time finding the underlying cause.

FAQs

Indoor water leaks raise a lot of practical questions, especially when the unit sits in an attic above finished space. The answers below cover what homeowners ask most often about ceiling stains, drain-line clogs, and whether the system is safe to keep running. If your situation does not match any of these, our team can walk you through it during inspection.

Can I still run my AC if it is leaking water? 

In general, you should not run an AC that is leaking water because this will only lead to more condensate and water. Instead, shut it off and schedule your next HVAC service.

Why is there a water stain on my ceiling but no puddle in the attic? 

For the stain to appear, the water must first soak into the insulation and drywall. It takes time to travel through these materials, so the stain only appears after the leak has been going on for an extended period of time.

Is a clogged AC drain line an emergency? 

A clogged AC drain line is not necessarily an emergency, but it still needs to be taken care of right away. Especially if the line is in your attic, the risk of water damage to your living space is higher.

Why did my AC shut itself off when it started leaking? 

Many systems are designed with a safety float switch, which automatically shuts the AC off if the water backs up. This is a protective mechanism to keep your AC drain pan from overflowing.

Does a leaking AC always mean the drain line is clogged? 

Not always. If there is a frozen coil, cracked pan, or failed pump, you can also notice indoor water accumulation. By considering the symptoms involved, you can narrow down the potential cause.

Fix Your AC Leak

Water stain on the ceiling under your attic unit? If your AC is leaking water inside, Balance Point can help. We offer same-day diagnostics and upfront pricing in the Fort Collins and Loveland area.

Our team will determine the source of the problem, clearly explain the options, and help you make your decision without any pressure.

Book your next AC service today.

Dirty AC condenser unit with buildup on the coils outside a Fort Collins home served by Balance Point Heating, Cooling & Plumbing

Why Does My AC Smell Musty? (All AC Smells Explained)

When a musty odor starts to drift from your vents, it can inspire an immediate sense of alarm. While mold and mildew scents are never a good sign, they are often relatively easy to fix. By reaching out to Balance Point Heating, Cooling & Plumbing, you can get professional diagnostics for your cooling problems.

So, why does my AC smell? To learn more about this problem and how to solve it, read on.

What a Musty AC Smell Usually Means

In the majority of cases, an AC smells like mildew because there is moisture sitting somewhere in the system that is allowing microbial growth. This often happens on the evaporator coil, in the ductwork, or in the drain pan.

An AC is designed to remove humidity from the air as it cools, which is why the indoor unit is naturally damp. If this moisture does not drain away, it can cause musty odors. Fortunately, this problem is relatively common and easy to diagnose.

Why the Musty Smell Happens

Why does my AC smell? In general, there are a few common reasons why a musty odor may occur.

  • Dirty or Damp Evaporator Coils: Normal condensation and dust on the coil’s surface can lead to microbial growth. This problem is especially common if the evaporator coil freezes.
  • Clogged Condensate Drain Lines: If the drain line is clogged, stagnant water will sit in the drain pan and line. Eventually, this can result in mold and mildew growth. Besides a clog, this symptom can also occur if the AC pump stops working.
  • Standing Water in the Drain Pan: Any time you have a cracked pan or poor drainage, water can remain in the pan long enough to cause microbial growth.
  • Damp or Contaminated Ductwork: Damaged or leaky ducts allow moisture to get inside the ducts and into your home.
  • Dirty Filters: A dirty filter can hold moisture and debris, making it a common source of musty odors. Fortunately, this is also one of the easiest causes to troubleshoot.
  • Unused Systems: Often, musty odors will be the strongest when you first turn on the unit at the beginning of the cooling season.

Other AC Smells and What They Mean

In addition to musty smells from the air vents, there are a few other odors that can occur if there is a problem with your unit.

Burning or Electrical Smells

This scent may occur if there is a problem with your wiring, a component failure, or an overheated motor. Burning odors are an immediate emergency, so shut off the unit and call us right away.

Rotten Eggs or Sulfur

A rotten egg smell can occur if there is a natural gas leak. Do not try to troubleshoot this issue. Immediately leave your home and call your gas utility. Afterward, you can schedule service.

Dirty Sock Smells

This odor is often due to bacterial buildup on the coil. If you’re concerned about your indoor air quality (IAQ), we can perform a full IAQ evaluation.

Chemical or Sweet Smell

If you smell a sweet, chemical odor, it may be due to a refrigerant leak. Recharging the AC system with refrigerant and repairing refrigerant leaks can only be done by a certified technician.

Exhaust or Oil Smells

These odors could indicate a mechanical or fuel-related issue.

Smoke or Dusty Smells During the First Startup

Often, these odors only occur at startup as the dust burns off. The smell should go away within just a couple of minutes.

Any burning or sulfur odors are a sign you should shut off your AC immediately. For sulfur odors, you should also leave your home and call the utility company for help with the potential gas leak.

Safe Checks Before You Call

As a homeowner, you can generally perform basic maintenance and visual checks on your own.

  • Check 1: Inspect and replace the air filter if it appears to be dirty or damp. At a minimum, the air filter should be replaced every 30 to 90 days.
  • Check 2: Check for standing water and debris around your indoor unit or drain pan.
  • Check 3: See if the condensate drain line is clogged or kinked.
  • Check 4: Pay attention to when and where the smell occurs so that you can relay that information to the heating, ventilation, and air conditioning (HVAC) technician. 

For the safety of yourself and your HVAC system, never open sealed systems or try cleaning coils with harsh chemicals. You should also leave any refrigerant-related work to certified technicians. If you notice a burning odor or gas smell, shut off the system immediately.

When To Call Balance Point

From carbon monoxide issues with furnaces to purifiers for spring allergens, our team can help you address complex HVAC issues. If you notice any of the following signs, it’s time to call for professional repairs. 

  • Burning or electrical smells, which are a sign the system must be shut off immediately
  • Musty odors that continue after you change the filter
  • Rotten egg smells, which are a sign you should leave and call your gas utility before doing anything else
  • Smells that spread to multiple rooms or that worsen over time
  • Visible standing water, mold, or a clogged drain line
  • Household members experiencing worsening allergy and respiratory symptoms when the AC is on

How Maintenance Prevents AC Smells

Many of the causes of musty odors can be prevented through routine maintenance. Maintaining clean coils, preventing moisture buildup, and clearing the drain path can help you avoid most instances of musty odors. Through Balance Point’s membership plan, you can stay on top of your annual AC tune-up and ensure a comfortable home this summer.

FAQs

Does a musty AC smell always mean mold? 

Not always. If your Fort Collins AC smells musty, it generally means that there is moisture somewhere where it should not be. Some type of microbial growth is happening, although it isn’t necessarily mold. By scheduling an HVAC appointment, you can confirm the source of the problem.

Why does my AC only smell when it first turns on?

Most odors are stronger when the unit first starts up. This is especially true at the start of the cooling season because moisture and dust have remained undisturbed all winter long.

Can I get rid of the smell by changing the filter? 

This solution can work if a dirty, damp filter was the cause of the problem. If you still notice the odor after changing the filter, the actual cause is likely your drain, coil, or ducts.

Is a burning smell from my AC an emergency? 

You should always treat burning odors like an emergency. When an AC smells like it is burning, it is often due to electrical faults and overheating motors. Because of the potential for HVAC damage and fire hazards, you should immediately shut off the system and schedule service.

What should I do if my AC smells like rotten eggs? 

If you notice your AC smells like rotten eggs, you should evacuate your home and contact your gas utility right away. An odorant is added to natural gas so people can detect gas leaks. Do not wait to get help if you notice this smell.

Resolve Musty Odors in Your HVAC Equipment

If your AC has developed an unusual odor, Balance Point can help. We offer same-day diagnostics and upfront pricing in Fort Collins and Loveland.

We will find the source, explain your options clearly, and help you decide the next step without pressure.

Book HVAC repair services to find a solution.

Technician inspecting a Lennox ductless mini split indoor head in a Fort Collins home served by Balance Point Heating, Cooling & Plumbing

Mini Split Not Cooling? Common Causes and Fixes

When the first summertime heatwave arrives, you need a well-maintained ductless mini-split system to keep your home comfortable. If your mini-split is not cooling properly, there are a few potential problems that may be at fault. By working with Balance Point Heating, Cooling & Plumbing, you can get your mini-split problem diagnosed and repaired quickly.

How a Mini-Split Is Different

A ductless mini-split functions differently from a central AC. It pairs an outdoor unit with one or more indoor heads directly, so no ductwork is needed.

Because of how the unit is designed, you’ll troubleshoot differently when the mini-split is blowing warm air or not functioning properly. Each head is controlled separately and has its own filter, so problems in one mini-split zone do not necessarily affect other zones as well. 

Often, the complaints we hear about a ductless mini-split not cooling stem from settings or a dirty filter. Because of this, we recommend performing basic mini-split troubleshooting steps first.

Check the Settings First

A mini-split remote offers modes that aren’t on a central AC thermostat. Because of this, it can seem like the system is broken, but it is merely set to the wrong mode.

  • Wrong Mode Selected: If the unit is set to dry, fan, or heat mode instead of cool, it won’t provide cooling.
  • Temperature Setpoint Too High: The mini-split’s temperature setpoint must be below the current room temperature, or it won’t call for cooling.
  • Fan Speed Set to Low or Quiet: While your mini-split will continue to cool if it is set to low or quiet, it may feel like it is cooling significantly less.
  • Timer or Sleep Mode Active: Mini-splits can be set to a schedule. When homeowners forget that the unit is set to sleep mode, it can seem like the unit isn’t working right.
  • Vane or Airflow Direction Misaligned: If these components are angled incorrectly, parts of the room won’t be cooled properly.

We’ve found that simply checking the unit’s remote settings is one of the fastest ways to resolve many cooling complaints.

Check the Filters and Airflow 

While mini-split filters are easy to reach and clean, they are often forgotten about. Eventually, a dirty filter can lead to a frozen coil.

  • Clogged Indoor Head Filters: This is the most common cause of a mini-split not cooling. You can easily lift the filter out of the indoor unit and rinse it to clean it.
  • Dirty Blower Wheel or Coil in the Head: If either of these is the issue, you’ll need to schedule a professional cleaning appointment.
  • Blocked Outdoor Unit: When the outdoor unit becomes blocked by vegetation, debris, or snow, it can restrict the release of heat.
  • Furniture or Curtains Blocking the Indoor Head: Obstructions near the indoor head are quite common. Fortunately, they are easy to correct on your own.

System-Level Causes That Need a Technician

If your filter and temperature settings are normal, it’s time to troubleshoot other reasons why your mini-split system isn’t cooling.

  • Low Refrigerant or a Refrigerant Leak: In this situation, the system will run, but it will fail to remove heat. This must be fixed by a licensed technician and is never a DIY repair.
  • Failed Capacitor or Compressor Issue: When this type of problem occurs, the outdoor unit will struggle to start or run properly.
  • Outdoor Fan Motor Failure: If the fan motor fails, the system will not be able to release heat outside.
  • Frozen Coil in the Indoor Head: This may occur if there is a refrigerant or airflow issue.
  • Control Board or Communication Fault: When these components stop working, the indoor and outdoor units cannot communicate with each other.
  • Undersized or Poorly Placed Head: If the head is not sized appropriately for your space, the entire room will struggle to reach the right temperature.

When Only One Zone Is Not Cooling

Having a multi-zone system is useful for narrowing down the potential cause. If a mini-split is not cooling one room, you know that the problem is likely with the head’s filter, settings, or components. When none of the heads will cool, you’re likely dealing with a problem in the refrigerant circuit or outdoor unit.

To help speed up diagnosis, note which heads work. Then, relay this information to the heating, ventilation, and air conditioning (HVAC) technician when you call for repairs.

Safe Checks Before You Call

Before you call about a mini-split running but not cooling, there are a few basic checks you can do on your own.

Check 1: Confirm the Remote Settings

Verify that the remote is set to cool mode. The setpoint should be below room temperature.

Check 2: Clean Indoor Head Filters

Check for dirty filters by removing each indoor head filter and cleaning it.

Check 3: Clear Debris

Check the outdoor unit for blockages. Clear away any debris that is within 2 to 3 feet of the outdoor unit.

Check 4: Note Any Symptoms

Pay attention to which zones cool and which ones do not. Also, note any error codes that appear on the head display.

No matter what, you should never handle refrigerants or open the outdoor electrical components. Do not open the indoor head for anything other than filter access. If error codes appear, do not interpret them yourself. Instead, call our team for Fort Collins mini-split repairs.

When To Call Balance Point

Whether you’re struggling with an unexpected cooling failure or want an energy-efficient installation, Balance Point is here to help.

  • Your cooling remains weak after you’ve checked the settings and cleaned the filters.
  • There is ice on the refrigerant lines or the indoor head.
  • The head display shows an error code.
  • Your outdoor unit won’t run, or it runs and shuts off repeatedly.
  • A burning odor or unusual noise is coming from either unit.

If your mini-splits aren’t cooling, Balance Point offers same-day repairs and 100% no-interest financing. Learn more by giving us a call today.

FAQs

Why is my mini-split running but not cooling? 

If your ductless mini-split is not cooling, the most common reasons are a clogged filter, a blocked outdoor unit, or the wrong thermostat mode setting. You can quickly troubleshoot these issues on your own. If your troubleshooting is ineffective, then there is likely a refrigerant or HVAC component problem that should be addressed by a professional.

How often should I clean mini-split filters? 

These filters should be checked and cleaned more often than most homeowners realize. We recommend checking mini-split filters at least once a month during periods of heavy use. They should be cleaned as often as needed. 

Why is only one of my mini-split heads not cooling?

When only one mini-split head fails to cool, it is likely a problem related to that head and not the entire system. For example, this can occur due to the head’s components, the filter, or your settings.

Can I add refrigerant to my mini-split myself? 

No. Anyone who handles refrigerant must be federally certified. It also requires specialized equipment that isn’t available at your local hardware store. Additionally, low refrigerant only happens if there is a leak, gap, or some other issue allowing refrigerant to escape, so you need a technician to find and repair the leak.

What does an error code on my mini-split mean? 

The error codes are different for each manufacturer, so don’t try to interpret them on your own. Note which error code you see and share it with your technician when they arrive.

Keep Your Fort Collins Home Cool This Summer

Checked all the causes and still struggling with a mini-split not cooling? Balance Point offers same-day diagnostics and upfront pricing in the Fort Collins and Loveland area.

Our team will find the cause, explain your options clearly, and help you decide the next step without pressure.

Technician servicing a cooling system in Fort Collins

AC Pump Not Working? Causes and Fixes

When water starts pooling around your furnace or air handler, it is a problem you want to address quickly. Pooling water is one symptom that your AC pump is not working, which needs to be addressed right away. Balance Point Heating, Cooling & Plumbing helps Fort Collins and Loveland homeowners diagnose and fix AC problems before they cause damage.

What the Condensate Pump Does and Why It Matters

When your AC runs, it removes humidity from the air and releases it outside your home with the help of the condensate drain line. The condensate pump is responsible for moving water out of your home when gravity drainage isn’t possible.

Normally, the condensate pump runs unnoticed in the background. If it fails, you may quickly notice a few symptoms. Initially, you may notice the water back up. Many systems are outfitted with a safety float switch that automatically triggers the AC to shut off if the water backs up. By doing so, the switch prevents the water from overflowing and damaging your home.

If the condensate pump is not pumping water, it can mean a few things are going on. The pump may be running but not moving the water. Alternatively, there may be a clogged drain line or a stuck float switch. If the pump fills up for some reason, the system will shut off.

Common Signs Your Condensate Pump Has Failed

In most cases, homeowners don’t realize that the condensate pump is failing until it causes the following symptoms to happen.

  • Water pooling around the indoor unit, furnace, or air handler
  • Musty odors near the drain area
  • A full reservoir that won’t drain
  • An AC that shuts off and won’t restart
  • A humming noise from a pump that won’t move water

Why Condensate Pumps Stop Working 

If you’re dealing with an AC shut off and water leaking, a pump problem may be at fault. There are a few common reasons why your condensate pump might fail.

Clogs

Over time, dust, algae, and biofilm can build up in the pump or drain line and cause a clog.

Stuck or Failed Float Switches

The switch is responsible for activating the pump when the water rises in the reservoir. If it is stuck or not functioning properly, the pump won’t turn on, and the water may overflow. Many heating, ventilation, and air conditioning (HVAC) systems feature a secondary safety float switch that also detects when the water is too high, triggering the unit to shut off.

Failed Pump Motor

Over time, pumps can wear out from normal wear and tear. While a typical pump will last as long as 10 years, pumps in Northern Colorado tend to last around three to five years because of the increased use during wildfire season and summertime heat waves.

Power and Wiring Issues

Sometimes, a tripped outlet, wiring issue, or failed connection can cause the condensate pump to stop working. Because these are all electrical issues, you should always call a professional for your Fort Collins AC condensate pump repair.

Unplugged Pumps

Many pumps are plugged directly into the wall. If this pump becomes unplugged, you can easily troubleshoot on your own by checking the outlet and plugging it back in.

Frozen or Kinked Discharge Lines

Sometimes, the discharge line can become frozen or kinked. When this happens, the water is unable to leave. If you cannot safely and easily fix this on your own, our HVAC technicians can quickly fix the problem.

Routine maintenance can help prevent clogs and unnecessary wear on your HVAC system’s components. With the help of our membership plan, you can schedule complimentary tune-ups and prevent future repairs.

Safe Checks Before You Call 

If your AC pump is not working, there are a few troubleshooting tips you can try before you call for professional repairs. Never attempt any repairs involving mechanical, electrical, or refrigerant components on your own.

Check 1: Confirm It Is Plugged In

Most condensate pumps are plugged in near the HVAC unit, although some pumps are hardwired into the unit’s electrical system. If it isn’t hardwired, you can see if it is currently plugged in. Then, check the breaker to confirm that the outlet is getting power.

Check 2: Look at Your Reservoir

After turning the power off, open the pump’s cover and look inside. If there is too much algae or slime, it can make the condensate pump float switch stuck. Try wiggling the float gently to free it.

Check 3: Inspect the Drain Line

A full reservoir indicates a failed pump or a clogged condensate drain line. While you can’t fix a failed pump on your own, you can look at the discharge line to see if there are obvious kinks or a blockage.

Check 4: Note Any Standing Water

If your condensate pump isn’t working, it can cause water to pool. Look around for standing water and dry it up. Mold growth can begin within 24 to 48 hours if moisture remains present and conditions are favorable.

When your AC condensate pump is full of water, you should not try to disassemble the pump motor or attempt any electrical repairs. For the safety of your home and HVAC system, you should not try to bypass the safety switch or restart the system.

If your basic troubleshooting doesn’t help, it’s time to reach out to a professional. At Balance Point, we’re here to help with all of your AC replacements, repairs, and maintenance. From 100% no-interest financing to a money-back guarantee, we are committed to delivering upfront, transparent pricing and honest recommendations. 

When To Call Balance Point Right Away

While some HVAC troubleshooting can be done on your own, some symptoms require immediate support. If you notice any of the following problems, call Balance Point right away.

  • Your System Shut Off and Won’t Restart: Your system may shut off as a safety mechanism to prevent the pump from flooding your home. For the safety of your home, family, and HVAC system, do not try to get the unit to turn on.
  • The Water Is Overflowing: When water is overflowing or backing up, the condensate system isn’t draining properly. To avoid water damage, do not continue to use your unit.
  • Clogs and Shutoffs Keep Happening: If clogs and system shutoffs keep recurring, your pump may be at the end of its lifespan. At this point, a replacement is your best option.
  • The Pump Motor is Silent or Has a Burning Odor: If the pump isn’t working and a burning odor is present, you may be dealing with a seized motor or an electrical problem. Because of this, you should shut off your HVAC system at the breaker and get immediate help.
  • Your Home Has Vulnerable Family Members: Elderly family members and young children cannot handle high heat with no cooling. 

Whether you’re dealing with performance-related issuescompressor problems, or a faulty pump, we can help. If you’re concerned about an AC condensate pump not working or other malfunctions, reach out to our team to schedule a professional inspection.

Frequently Asked Questions

Can I run my AC if the condensate pump is not working? 

Even if you can turn the system on, you shouldn’t. Once the safety switch shuts off your air conditioner, continuing to run it with a broken pump can lead to potential water damage. You should schedule professional AC repairs to protect your home and HVAC system.

Is a clogged condensate pump an emergency? 

While you shouldn’t keep running an AC with a clogged condensate pump, it also isn’t an immediate emergency. However, a clogged pump can lead to standing water, increasing the likelihood of mold growth and water damage. Additionally, an AC that is unable to cool can be an emergency situation during hot weather.

How often do condensate pumps need to be replaced? 

While they can last for 10 years in other climates, pumps often fail after just three to five years when they are used intensively. Because of the summertime heat and wildfires, Northern Colorado homes often have long summer run times that can shorten the pump’s lifespan. If your pump keeps getting clogged or fails repeatedly, it will likely need to be replaced soon.

Diagnose Your AC Problems

Struggling with an AC shutting off or water pooling around your unit? When your AC pump is not working, Balance Point can help. We offer same-day diagnostics and emergency repairs in the Loveland and Fort Collins area.

Once you reach out, our team will quickly diagnose the cause. Then, we’ll explain your options clearly so that you can make an informed decision about your next step.

Book your diagnostic appointment today.

Two Balance Point HVAC technicians servicing an outdoor air conditioning unit beside a home

Air Handler Troubleshooting: Fan, Control Board, and Airflow Issues

Weak airflow and inexplicably high energy bills could be the first signs that your air handler is not working. While a failing air handler might work fine most of the time, a sudden heat wave can push its abilities to the limit. If it fails completely, Balance Point Heating, Cooling & Electrical can help you quickly diagnose the underlying problem.

To learn more about blower fan and air handler control board troubleshooting, read on.

What the Air Handler Does and Why It Matters

The air handler is responsible for moving conditioned air throughout your home. It relies on a blower fan to propel air through your ductwork. Meanwhile, the control board manages when and how the fan and the other components operate. 

When an air handler is not working, it can present in different ways. You may notice weak airflow, a fan that runs constantly, no airflow, or a unit that refuses to turn on. Ultimately, all of these symptoms are due to one of three issues: a faulty fan, a control board problem, or an airflow restriction.

Fan and Blower Motor Issues

The blower fan is the most visible point of failure because a faulty blower motor can immediately stop conditioned air from reaching each room. To help you understand fan and blower motor problems, let’s look at a few common scenarios and what they mean.

  • Fan Will Not Start: If your air handler fan is not running, it may be due to a motor failure or control signal issue. Additionally, a malfunctioning capacitor can keep your blower motor from switching on.
  • Fan Runs Constantly: In most cases, this is due to the fan setting on your thermostat, a stuck relay, or an issue with your control board. While you can easily troubleshoot thermostat settings on your own, other problems should be addressed by a professional.
  • Weak or Reduced Airflow: When your airflow starts to decline, it may be because your heating, ventilation, and air conditioning system (HVAC) has worn bearings or a failed motor. Excessive dust around the blower wheel can also lead to this problem.
  • Unusual Fan Noises: If you notice grinding, rattling, or squealing noises coming from your blower fan, there is likely a problem with the blower motor balance or your bearings.

While basic maintenance and thermostat adjustments can be handled on your own, other issues must be diagnosed by a professional to prevent further damage to your HVAC system.

Control Board Issues

Your control board is like the brain of the air handler. If it isn’t functioning, the rest of the air handler won’t run properly. Most air handler control board troubleshooting and repairs can only be done by a professional HVAC technician. 

To figure out what’s going on with your HVAC system, check out some of the following symptoms and what they mean.

  • No Power or No Response: This often stems from a loss of power to the board, a failed transformer, a blown fuse, or a failed control board.
  • Intermittent Operation: If your control board starts and stops at unpredictable intervals, you’re either dealing with a loose electrical connection or a failing board. Both of these problems can only be addressed by a professional.
  • Error Codes or Blinking Diagnostic Lights: When a fault occurs in the air handler, most boards will flash a code that indicates the problem. To determine what the blink pattern means and how to repair your system, you should reach out to one of our HVAC technicians for help.
  • Burned Odors or Visible Damage: Any time there is scorching or signs of corrosion on the board, you should immediately call for help.

If you think your control board is not working, don’t try to fix it on your own. For your safety, you should never touch electrical wiring or components. Additionally, you should not continue resetting a system that continues to have error codes or other issues because this can lead to increased damage. In order to safely diagnose your control board, you should schedule professional repairs.

Airflow Issues

If your air handler is blowing weak air or no air at all, you may be dealing with an airflow problem. Often, airflow issues are the first symptom homeowners notice when something is wrong with their air handler.

  • Clogged or Dirty Air Filters: By far, this is the most common source of airflow problems. It also happens to be the easiest to fix. By regularly replacing your air filter, you can protect your HVAC system from damage and ensure a consistent airflow.
  • Closed or Blocked Vents and Registers: When vents and registers are obstructed, it prevents proper airflow. The increased pressure in your ductwork can also be damaging to your HVAC system.
  • Dirty Blower Wheel or Coil: Dust can build up on these components, causing airflow restrictions and strain on the motor.
  • Duct Issues: An estimated 20% to 30% of conditioned air that passes through ductwork is lost due to leaks, leading to higher energy costs. Additionally, duct leaks can cause poor indoor air quality, sweating AC vents, and unusual noises. By fixing leaks, disconnects, and blockages, you can improve airflow and lower your energy bill.

If you have weak airflow but not obvious issues with your filter or vent, there is likely an issue with your fan or control board. Our team can help by diagnosing the problem and determining if an AC replacement or repair is the best option.

Safe Checks Before You Call

Before you call us for Fort Collins air handler repairs, there are a few safe troubleshooting steps you can take on your own.

Check 1: Adjust the Thermostat

Look at your thermostat settings to verify that its fan and temperature settings are correct. 

Check 2: Change the Air Filter

Air filters should generally be replaced every 30 to 90 days, depending on the manufacturer. Dirty filters can reduce airflow and eventually lead to other problems, such as a frozen evaporator coil. To confirm whether this is the issue, inspect your air filter and replace it as needed.

Check 3: Open Your Vents

To prevent and resolve airflow problems, check each vent and register in your home to confirm that they are open and unobstructed.

Check 4: Check Your Breaker

If your air handler has no airflow, you can try checking the breaker. If the breaker has tripped, reset it once. For repeatedly tripped breakers, call for repairs.

Check 5: Note Unusual Noises and Blinking Diagnostic Lights

Pay attention to any unusual noises or blinking diagnostic lights on the air handler control board. While you cannot resolve these problems on your own, you can relay them to the technician when you reach out for help.

You can use the previous air handler control board troubleshooting tips on your own. For the safety of your home and family, you should never open the control board or attempt electrical repairs on your own. Additionally, don’t keep resetting a system that continues to have problems because this will only lead to more damage and potential safety hazards.

When To Call Balance Point Right Away

At Balance Point, we’re here to help with all of your AC repairs and replacements. We also offer a convenient membership plan with complimentary tune-ups, so you can prevent future breakdowns from happening. If you experience any of the following situations, you should reach out to Balance Point right away.

  • You noticed burning odors or visible scorching on the control board or blower motor.
  • After adjusting the thermostat settings and checking the power, the fan still won’t run.
  • You continue to have weak airflow, even though your filter, vents, and ducts appear to be fine.
  • Your system keeps faulting, tripping the breaker, or shutting off.
  • There are vulnerable family members in your home who can’t safely handle periods of extreme weather without conditioned air.

If you’re dealing with cooling loss instead of just airflow problems, the underlying problem may be related to a faulty compressor or other AC issues. By reaching out to our technicians, you can get help with all of your Fort Collins and Loveland HVAC problems.

Frequently Asked Questions

Can I fix an air handler control board myself? 

No, repairing air handler control board problems is not safe to do on your own. Because of the live electrical components involved, you should reach out to a professional HVAC technician for your board diagnosis and replacement.

Why is my air handler running but not moving air? 

If you notice your air handler is running but not moving air, a few issues could be at fault. Most likely, this is due to a clogged air filter, a faulty blower motor, or a control board problem. As a homeowner, you can safely troubleshoot by replacing the air filter. However, you’ll need to schedule service if a new filter doesn’t solve the problem. 

Diagnose Your Air Handler Issues

Struggling with an air handler blowing weak air? Balance Point offers same-day diagnostics, 100% no-interest financing, and upfront prices in the Loveland and Fort Collins area.

Our team will quickly work to diagnose the cause. Afterward, we’ll explain the solution clearly so that you can make an informed decision without any pressure.

Need help with air handler control board troubleshooting? Schedule your professional diagnostics today.

Plumber tests the water flow of a newly installed dark-finish widespread faucet in a clean residential bathroom.

Why Is My Faucet Dripping?

When you’re trying to sleep at night, the sound of a dripping faucet can be a major annoyance. Over time, even a minor drip can cause higher water bills. By learning how to fix a dripping faucet, you can quickly fix the underlying issue. 

Whether you’re dealing with a complex plumbing repair or basic maintenance, Balance Point Heating, Cooling & Plumbing can help. To learn more about repair and replacement options for dripping faucets, read on.

Why Faucets Drip in the First Place

So, why is my faucet dripping? Faucets can leak for a range of different reasons. If an O-ring, cartridge, valve seat, or washer stops working, it can fail to seal properly. In turn, this allows a drip to form.

When diagnosing a drip, we first need to consider where the drip is occurring. For example, a drip is due to different causes if it is at the spout instead of the handle base. While some of the causes can be fixed on your own, others are an indication that a professional plumber is necessary. When in doubt, you can always reach out to our team for help diagnosing your leaky faucet.

Common Causes of a Dripping Faucet 

In general, there are a few basic reasons why a dripping faucet may happen. 

  • Worn Washers or Seals: The washer is responsible for taking the load off of bolts and other fasteners. Meanwhile, seals are necessary for preventing fluid from getting inside your fixtures. In compression faucets, a worn washer or seal is the most common reason for dripping faucets.
  • Failing Cartridge: A failing cartridge is a common problem in single-handle faucets. Once it has worn down enough, it no longer forms a strong seal. In turn, this causes drips to happen.
  • Damaged O-Rings: O-rings are used to create a watertight seal between two different components. Normal wear, mechanical stress, or a faulty installation can cause them to fail prematurely. When this happens, you’ll typically see a dripping faucet at the handle base.
  • Corroded Valve Seat: In Northern Colorado homes that have hard water, mineral buildup can corrode the valve seat. This eventually prevents a tight seal from happening and causes a leak to form.
  • Worn or Damaged Faucet: Over time, a fixture can become worn. When this happens, it will likely need more than just a simple repair.

Fixes by Faucet Type

How to stop a dripping tap varies based on the faucet type. If you are unsure what type of faucet you have, you can always reach out to one of our team members for help.

Compression Faucet

This type of faucet has two handles, with one handle for the hot water and one handle for the cold water. If you notice a faucet dripping after turning it off, it’s likely due to the washer or valve seat.

Cartridge Faucet

With this option, there can be a single or a double handle. Most leaks can be easily fixed by replacing the cartridge.

Ball Faucet

A ball faucet is often used on kitchen sinks. In order to fix this type of faucet, you’ll likely need a repair kit to replace the springs, seals, and cam.

Ceramic Disk Faucet

Rather than rubber washers, the ceramic disk faucet uses two interlocking disks inside the cartridge. Even though this faucet type is known for being exceptionally reliable, it can still break down over time. Eventually, the seals or disk cartridge may need to be replaced.

A single-handle faucet drip fix is going to be different from the repair you need for a compression faucet. Before you try to buy replacement parts, you should bring the old part to the store so that you get a perfect match.

Safe DIY Steps Before You Call 

If your faucet is dripping after you turn it off, we can help. Before you reach out for professional repairs, there are a few basic troubleshooting steps you can handle on your own. 

Step 1: Turn Off the Water Supply 

Underneath the sink, you should have a shutoff valve that connects to the sink. Turn this off so that water doesn’t continue to leak out of the faucet. If you don’t have a shutoff valve under the sink, shut off the water at your main water valve. To avoid flooding your home, you should never take apart plumbing components without turning off the water supply first.

Step 2: Plug the Drain

Before you try to replace basic components, remember to plug the drain. Small parts can easily fall down the drain if it is left open.

Step 3: Remove the Handle To Inspect the Components

Next, remove the handle so that you can inspect the washer, O-ring, or cartridge. If you notice visible signs of wear, these components can be replaced with new ones.

Step 4: Replace the Worn Component

To make sure you get the right part, it’s a good idea to bring the worn part with you to the hardware store. After locating the replacement component, you can bring it home and install it in your faucet. Always follow any manufacturer’s instructions that come with the part.

Step 5: Reassemble the Faucet

Finally, you can put everything back together. Once you are sure everything has been installed properly, you can slowly turn the water back on. Pay attention to any potential drips.

If the faucet is still dripping, it may be due to a different problem or an issue with the installation. In both cases, our team can help you troubleshoot why the drip continues to occur.

For the safety of your plumbing system, homeowners should never force corroded parts. To prevent cracked fittings, distorted seals, and other issues, you should never overtighten fittings. If the leak continues, call for repairs right away. 

Throughout the process, you should pay attention to any signs of a hidden leak. If you hear the water running when every fixture is off, or your water pressure is low, there may be a hidden leak occurring somewhere. Because of the water damage that this can cause, it’s important to seek immediate help if you suspect this type of issue.

When To Call Balance Point 

Over time, a drip can lead to higher water bills, hidden leaks, and other problems. If you notice any of the following signs, you should reach out to Balance Point right away for help.

  • The shutoff valves are leaking and won’t close.
  • Your drip doesn’t go away after you replace the washer, cartridge, or O-ring.
  • There is water underneath your sink, inside the cabinet, or behind the wall.
  • The water coming from the drip appears to be discolored.
  • Your water pressure is unusually low, indicating a potential leak.
  • The valve seat appears to be corroded.

At Balance Point, we provide prompt Fort Collins faucet repairs and replacements. To make your home maintenance easier, our team also offers a convenient membership plan that includes an annual plumbing inspection, discounts on repairs, and priority services. 

To learn how to fix a dripping faucet in your home, reach out to our plumbing repair experts today.

Frequently Asked Questions

How much water does a dripping faucet waste? 

Even a minor drip can waste a significant amount of water over time. If the faucet drips once per second, it can end up wasting roughly 3,000 gallons of water per year. Because of this, it’s a good idea to get your leaky faucet replaced as quickly as possible.

Can I fix a dripping faucet myself? 

In many cases, it is possible to repair a dripping faucet on your own. For example, cartridges, worn washers, and O-rings are simple enough that a mechanically inclined homeowner can do them. If you’re dealing with a hidden leak or internal valve damage, you should reach out to a professional plumber instead.

Why does my faucet drip from the handle and not the spout? 

When the drip occurs at the handle base, it is often due to a loose packing nut or a worn O-ring. In comparison, you’ll generally notice dripping from the spout if there is an issue with the spout seal.

Why does my faucet still drip after I replaced the washer? 

Over time, the valve seat can become corroded. It’s also possible that the wrong part was used in the faucet replacement. If the drip continues, you’ll need to schedule a repair appointment to get the problem diagnosed and fixed.

Does hard water cause faucets to drip? 

Absolutely. If enough mineral buildup occurs, it can wear down the seal and corrode the valve seat. Unfortunately, this is a relatively common issue for Northern Colorado homeowners.

Fix Your Leaky Faucet

Unsure how to fix a dripping faucet? Balance Point offers upfront pricing, 100% no-interest financing, and dependable plumbing repairs in the Fort Collins and Loveland area.

Our team of licensed plumbers will quickly work to diagnose the cause of the problem. Then, one of our team members will walk you through the options, so you can decide what to do without any pressure.

Learn more about your plumbing repair options by booking an appointment today.

Technician measuring pressure with gauges, examining an open air conditioning unit.

Condenser Fan Motor Troubleshooting: Why It’s Not Working and What to Check

When temperatures start to rise in Denver, having access to air conditioning is a wonderful thing. If your fan stops spinning or a grinding noise begins, it can immediately put a damper on your summertime fun. By understanding how condenser fan motor troubleshooting works and knowing when you need to call for help, you can make sure your family enjoys a cool, comfortable summer this year.

What Does a Condenser Fan Motor Do?

The condenser fan motor is responsible for powering the fan that blows air across your condenser coil. In turn, this airflow helps to transfer heat away from the refrigerant in the coil, so it can circulate through your home again.

It’s also integral for your compressor’s performance and safety. By pulling heat out of the system, the condenser fan prevents the compressor from overheating.

Signs Your Condenser Fan Motor May Not Be Working

When your condenser fan motor breaks down, there are a few common symptoms that will likely occur. If you notice these signs, you can try using condenser fan motor troubleshooting for minor problems. For more complex issues, professional heating, ventilation, and air conditioning (HVAC) repairs may be necessary. 

  • Poor Cooling Performance: If the condenser fan motor isn’t working properly, you may notice your AC blowing warm air because it can’t power the fan and remove heat properly.
  • Humming Noises: Take a look at your outdoor unit. If you hear a humming noise and your fan isn’t spinning, this may be due to the condenser fan motor. The motor may be receiving power, but a failed capacitor can prevent it from generating enough torque to start spinning.
  • Frequently Tripped Breaker: While this can stem from other causes, it can also occur if your motor is failing and draws too much power. No matter what the cause is, you should always schedule an HVAC inspection if your breaker trips repeatedly.
  • Slow Fan Movement: If your fan spins slowly or unevenly, it may be due to worn bearings or a failing motor.
  • Unit Overheating and Shutdowns: When heat isn’t dissipated from the system, it can cause your unit to overheat. If it gets hot enough, a safety mechanism will shut the AC down. Because of this, you may notice short cycling and frequent shutdowns as well.
  • Burning Odors: A burning smell may stem from melted plastic or metal components. This happens when your AC components get overheated, and it is an immediate cause for concern. Turn off your unit and call for help immediately.

Common Causes of Condenser Fan Motor Problems

If you’re worried because your outside AC unit fan stopped working, there are six main reasons to investigate. By understanding the cause, you can figure out the best way to fix the problem.

Failed Capacitor

One of the most common reasons why this problem occurs is due to a failed capacitor. The capacitor delivers a jolt of energy to start the motor. When the capacitor fails, the motor will be unable to start. If this is the cause, your system may blow warm air, fail to start, or produce electrical clicking noises.

This isn’t a problem that can be solved on your own. The electricity stored in the capacitor is a major safety risk, so leave this HVAC repair to the professionals.

Burned-Out Fan Motor

Eventually, age and normal wear can cause your fan motor to burn out. The windings, bearings, and other components can fail, causing the motor to stop running. 

Fan motors often last around 10 to 15 years. By the time the fan motor stops working, it is likely time to consider getting a new AC replacement.

Electrical Problems

Power surges, voltage spikes, and damaged wiring can damage the motor’s internal components. Routine tune-ups allow you to detect and fix electrical malfunctions before they lead to a total motor failure. 

Dirty Condenser Coils

Grass clippings, plant matter, and debris can cause the condenser coils to become dirty. This creates an insulating layer around the condenser coils, so it can no longer dissipate heat properly. 

When the AC gets overheated, it triggers the thermal overload switch to shut the unit off. This results in short cycling, which creates added strain on the AC and eventually causes the fan motor to fail.

Debris Blocking the Fan

Debris can end up blocking the fan blade, which creates an added strain on the fan and fan motor. This leads to overheating and short cycling. Over time, this pattern can destroy the fan motor and result in premature motor failure.

Lack of HVAC Maintenance

Many of these problems can be caught through routine tune-ups. In general, we recommend performing a springtime AC tune-up before the first heat wave arrives. During this visit, our comfort specialists will inspect your unit for any issues and tighten the electrical components. We’ll also lubricate moving parts and test your system’s performance. 

Condenser Fan Motor Troubleshooting Steps Homeowners Can Try

While complex condenser fan motor troubleshooting should be left to the experts, simple tasks can be handled on your own. If your fan isn’t working, try the following tips first.

  • Check the Breaker: First, look at the breaker. If the breaker tripped, you can reset it once. For repeatedly tripped breakers, call for a professional inspection.
  • Inspect the Disconnect Box: Verify that the disconnect box is properly seated and the switch is in the correct position.
  • Remove Debris: Before removing debris, turn the AC’s electricity off at the breaker. Then, remove any debris that is stuck to the outside of the unit. 
  • Clean the Condenser Coils: After turning off the unit’s electricity at the breaker panel, you can use a gentle stream of water from your hose to rinse off the coils. For an added level of cleanliness, use a specially formulated HVAC cleaner that is made for condenser coils. Don’t use household cleaners or dish soap. Once the unit is completely dry, you can turn it back on.

When To Call an HVAC Professional

Sometimes, basic air conditioner fan troubleshooting isn’t enough to fix the problem. When this happens, it’s a good idea to reach out to a professional instead. You should always book an HVAC appointment if you experience the following situations.

  • You smell burning odors.
  • There are scorch marks on the disconnect box, capacitor, or other electrical components.
  • You notice a loud humming noise.
  • The fan isn’t moving or is moving unusually slowly.
  • Your AC keeps turning on and off.
  • The breaker trips repeatedly.

When our technicians come to your home, we’ll start by testing the electrical panel’s voltage to see if the AC is getting adequate power. We’ll also test the capacitor, motor terminals, and windings. Additionally, our team will check the fan blade and remove any obstructions. Once we’ve completed our inspection, we can recommend the best course of action for fixing your AC.

Repair vs. Replace: What Makes the Most Sense?

An average AC fan motor doesn’t fail until it is already 10 to 20 years old. At this point, the AC is already approaching the end of its lifespan, so a replacement may be the best bet. 

However, there are more factors to consider than just the AC’s age. As a general rule of thumb, the HVAC industry frequently uses the $5,000 rule to frame repair vs. replacement decisions. If the cost of repairing the AC multiplied by the age of the unit is less than $5,000, repairs make more sense. When this cost is higher than $5,000, a replacement may be the best choice.

Along with the $5,000 rule, we’ll also look at several other key factors.

  • Frequency of Repairs: A unit that needs to be repaired frequently is likely at the end of its lifespan. In the long run, a replacement will be the most cost-effective choice.
  • Age: A standard AC lasts around 10 to 20 years. Once your AC is already 10 years old, performing major repairs starts to make less sense.
  • Energy Efficiency: If your energy bills have jumped with no clear reason, your unit may be approaching the end of its lifespan.
  • Cost of Repairs: The more expensive the repairs are, the more it makes sense to replace the unit completely.
  • Long-Term Plans: Your future plans will also play a role in this decision. If you plan on moving to a new home in the near future, replacing your cooling system might not make financial sense. 

How To Prevent Condenser Fan Motor Problems

To avoid a recurrence of AC condenser fan problems, there are a few preventive measures you can take. 

Schedule Routine Maintenance

Annual AC tune-ups are essential for protecting your AC. During a routine inspection, we can catch minor issues before they escalate into costly repairs. Besides avoiding a breakdown, maintenance can help you extend the lifespan of your system and improve your energy efficiency.

Remove Debris

Periodically, you should remove any glass clippings, plant matter, and debris that might be around your outdoor unit. This simple task can prevent condenser fan motor repairs and improve your unit’s performance.

Change the Air Filter

By far, one of the most effective maintenance tasks you can do is change your AC filter regularly. While each manufacturer has different guidelines, you’ll generally need to change your air filter every 30 to 90 days.

Consider a Surge Protector

Power surges from storms can damage your unit’s electrical components and lead to premature motor failure. By installing a surge protector, you can protect your home’s electrical systems.

Clean the Coils

During your seasonal maintenance, use your garden hose on a gentle setting to clean the coils. This improves heat transfer and prevents the unit from overheating.

Why Homeowners Trust Balance Point Heating, Cooling & Plumbing

When an outdoor AC fan is not working, Littleton and Denver residents turn to Balance Point for help. Over the years, our team has built a reputation for providing fast, reliable HVAC services. Local homeowners work with us for a few key reasons.

  • Trusted Advisors: We are committed to providing you with the best quality of support and honest recommendations.
  • Same-Day Services: When a problem occurs, you don’t want to spend days sweating as you wait for an appointment. Our team offers prompt, same-day services for all of your unexpected HVAC breakdowns.
  • Customer Education: From the installation process to our transparent pricing, we will walk you through what to expect from your project.
  • Problem Solvers: No matter how complex the issue is, we’re dedicated to finding the best solution for it.
  • Customers for Life: We aren’t some fly-by-night company. Since 1998, we’ve worked to build lasting customer relationships by delivering a high level of service.

Schedule AC Repair Today

If your condenser fan motor troubleshooting doesn’t work, our team of comfort specialists can help. Through our advanced diagnostics, we can determine the root cause and recommend the best course of action. From prompt repairs to routine tune-ups, our AC services can help you stay cool during Denver’s hot summer days.

Learn more by contacting Balance Point Heating, Cooling & Plumbing at 970-345-3361 today.

Frequently Asked Questions About Condenser Fan Motors

Should you reset your AC condenser fan?

While it’s possible to reset your AC condenser fan, this approach won’t work for mechanical or refrigerant-based issues. Resetting the fan may help after tripped breakers and power surges. If you smell a burning odor, have a frozen coil, or hear grinding noises, you should call an HVAC technician for help and immediately stop using your AC.

How can you tell if your condenser fan motor is going bad? 

If your condenser fan motor is not working properly, you might notice a loud grinding, a humming sound, or a burning odor. The fan may stop spinning. Additionally, short cycling is a common symptom.

How long will my condenser fan motor last? 

A typical condenser fan motor will last around 10 to 15 years before it needs to be replaced. However, extreme weather conditions, heavy usage, and poor maintenance can shorten this average lifespan.

What is the average cost to replace a condenser fan motor? 

A condenser fan motor replacement often costs between $200 to $700 if the part is no longer under warranty. With a warranty, this replacement costs an average of $100 to $300.

How do I tell if my capacitor or the fan motor is bad?

To test if the AC fan is not spinning because of the motor or the capacitor, we can perform a simple test. First, our HVAC technician will turn off the AC at the breaker so that there is no power to the system. Then, we will try spinning the fan before turning the power back on. If the fan continues to spin, then the capacitor is the issue. Meanwhile, a lack of spinning or stiff movement likely indicates a seized motor.

Because capacitors store a great deal of energy and residual energy can remain after the system is turned off at the breaker, it’s important to leave any capacitor testing to the experts.

AC vent condensation in Fort Collins.

Why Are AC Vents Sweating? Causes and Fixes

Dripping water, unexplained moisture, and high indoor humidity levels are generally not good signs. If your AC vents are sweating, there’s likely an underlying issue that needs to be fixed. By partnering with the indoor comfort specialists at Balance Point Heating, Cooling & Plumbing, you can make sure your heating, ventilation, and air conditioning (HVAC) system is ready for summer.

So, why does condensation form on windows and vents? More importantly, how can you stop it? Read on to learn more.

Signs Your Sweating AC Vents May Indicate a Bigger HVAC Problem

If your AC vents are sweating, there are a few other signs to watch out for. These additional symptoms mean that something larger may be wrong, and you might need professional AC help.

  • Whistling and Excessive Dust: If you hear whistling noises or notice an unusually high level of dust in your home, you may be dealing with duct leaks.
  • High Indoor Humidity: Indoor air quality (IAQ) issues should always be investigated. If your relative humidity (RH) is unusually high, it may be due to short cycling or an oversized AC.
  • Frozen Coils: Frozen coils and sweaty vents can both occur because of dirty evaporator coils and clogged air filters.
  • Uneven Performance and High Energy Bills: When you have damaged or missing duct insulation, it can result in uneven room temperature and higher-than-normal energy costs.
  • Sagging Drywall and Water Stains: If condensation isn’t fixed, it can affect the structure of your home. As a result, you may notice sagging drywall or water stains.

Common Causes of Sweating AC Vents

If you’ve been wondering, “Why are my AC vents sweating?”, there are a few AC vent condensation causes that may be at fault.

Oversized ACs

When your home experiences high humidity, HVAC problems are a possible cause. An oversized unit can cool your home too quickly and shut off. Because of this, the unit isn’t on long enough to reduce your home’s humidity level.

Indoor Humidity Sources

HVAC humidity problems can also happen because of bathing, cooking, doing laundry, and performing other activities. To avoid high humidity levels, you should always use your exhaust fan when you’re cooking or showering.

Low Airflow

Airflow problems can cause cold air to linger longer on the vents. Because this makes the vents extra cold, it can cause AC vent sweating.

Frozen Coils

Frozen evaporator coils can happen because of airflow or refrigerant problems. The frozen coils can overcool the supply air, leading to colder vents and condensation.

Troubleshooting Steps Homeowners Can Try

If you noticed ductwork condensation or your air vents leaking water, there are a few troubleshooting steps you can try.

  • Change dirty air filters to improve airflow.
  • Adjust your thermostat slightly higher to reduce excessive cooling and help prevent condensation.
  • Inspect your duct insulation for signs of damage.
  • Use exhaust fans in your kitchen and bathroom.
  • If you have a whole-home dehumidifier, lower your indoor humidity.

When To Call an HVAC Professional

If you’re looking for the answer to, “Why does condensation form on windows?”, we can help. With our same-day services and prompt repairs, our team can show you how to stop AC vents from sweating.

We recommend calling our comfort specialists for repairs if you notice any of the following symptoms.

  • Your AC performance varies from room to room.
  • Basic troubleshooting steps failed.
  • You notice a moldy or musty odor.
  • There are signs of water damage, such as sagging drywall.
  • The electricity bill jumped for no obvious reason.
  • There is poor airflow in your home.
  • Your family’s comfort is impacted.

How HVAC Professionals Fix Sweating AC Vents

With the help of our reliable repair and maintenance experts, you can quickly diagnose the underlying cause of your sweaty AC vents. Our team will start by inspecting your unit for performance, electrical, and airflow problems. We’ll look at your duct insulation and ductwork for signs of leaks or damage.

Depending on the cause, we can help through duct sealing, updating your duct insulation, or cleaning your coils. We can also perform a Manual J calculation to determine your ideal AC capacity. If the indoor humidity level is the issue, our team can install a whole-home dehumidifier.

How To Prevent AC Vent Condensation in the Future

Routine maintenance and scheduled tune-ups are among the most effective ways to prevent future condensation problems. As a homeowner, you can help by changing your air filter every 30 to 90 days, cleaning around your outdoor unit, and remembering to use your exhaust fan. If sweaty vents are still a problem on especially hot days, you can try raising your indoor air temperature.

Why Homeowners Trust Balance Point Heating, Cooling & Plumbing

Denver and Littleton residents turn to our trusted HVAC troubleshooting experts for a few key reasons.

  • Same-Day Services: We believe you shouldn’t have to wait when you’re dealing with comfort issues.
  • Customers for Life: Our team won’t just sell you on a product. We’re committed to creating customers for life, so we focus on providing long-term, reliable solutions.
  • Trusted Advisors: When you work with Balance Point, you can count on receiving honest recommendations.
  • Problem Solvers: No matter how hard a problem is, we won’t quit until we’ve found the best solution for your family.
  • Customer Education: From our pricing transparency to our processes, we’ll keep you informed every step of the way.

Frequently Asked Questions About Sweating AC Vents

Why are my AC vents sweating?

AC vents sweat when the temperature of the vent is colder than the surrounding air’s dew point. At this point, the water vapor in the air condenses and turns to a liquid. Underlying factors contribute to condensation on air vents, such as extremely humid air, excessively cold indoor air, poor duct insulation, or restricted airflow.

Is condensation on AC vents normal?

Although it is a common symptom, it isn’t a good sign. AC vents sweating can occur because of airflow, insulation, and IAQ causes. Left untreated, sweaty AC vents can lead to mold growth and respiratory problems. Additionally, the underlying airflow, IAQ, or insulation problem can result in increased wear and more frequent breakdowns.

Can sweating vents cause mold growth?

Absolutely. On a damp surface, mold can start growing in just 24 to 48 hours. This is why it’s so important to get HVAC problems addressed promptly. 

How do I stop water from dripping out of the air vents?

If you have water dripping from your AC vents, the only way to fix it is by resolving the root cause. You can troubleshoot airflow problems by replacing the AC filter. Then, check the condensate drain line for clogs and clean as needed. If you can access it, you can check the duct insulation in your crawl space or attic. For humidity problems, try lowering your indoor humidity level.

Can high humidity make AC vents sweat?

Yes, it can. When the air is more saturated with moisture, it raises the dew point. In turn, this causes condensation to happen at a higher temperature.

Should I worry about condensation around vents?

You should address condensation for two main reasons. First, the underlying cause can lead to wear, repairs, and performance issues, so you should diagnose and resolve it promptly. Second, the condensation alone can lead to mold and mildew growth, which impacts your family’s health and comfort.

Schedule an HVAC Inspection Today

If you’re wondering, “Why does condensation form on windows and vents?”, our whole-home humidity and airflow professionals can help. We’ll identify the root cause of your vent condensation. Whether you need duct sealing or airflow improvements, we will quickly work to ensure you have a comfortable, cool home.

Learn more by reaching out to our comfort specialists today.

HVAC technician uses a Fieldpiece clamp meter and probes to test and repair components of a heat pump unit.

AC Compressor Not Working? Troubleshooting Steps and Common Causes

When temperatures start to rise in Northern Colorado, the last thing you want is to have your AC compressor not working. Often, an AC compressor will fail if there is a problem with the capacitor, refrigerant level, or electrical system. While you can troubleshoot some of these problems on your own, others must be handled by a professional heating, ventilation, and air conditioning (HVAC) technician for the safety of your home and family.

To learn more about common causes of compressor issues and how Balance Point Heating, Cooling & Plumbing can help, read on.

What Homeowners Usually Mean by a “Compressor Not Working” 

When we get a call that an AC compressor is not turning on, it’s normally because a homeowner noticed a few common symptoms. For example, humming noises without any cooling, clicking sounds, tripped breakers after the cooling cycle starts, and silent outdoor units are common when an AC compressor isn’t working.

However, these issues can also be due to other problems. A capacitor malfunction can keep the cooling cycle from turning on, and low refrigerant levels can result in poor performance. Because of the many potential causes involved, it’s essential to get a professional diagnosis.

Safe First Checks Before You Call 

Before you call for help, there are a few troubleshooting steps you can safely perform on your own.

Check 1: Confirm Your Thermostat Settings

If the thermostat isn’t in “Cool” mode or the temperature is higher than your room temperature, your AC won’t kick on.

Check 2: Inspect the Air Filter 

Check your air filter to see if it is clogged. Ideally, your air filter should be changed every 30 to 90 days as part of your routine maintenance. 

Check 3: Check Your Breaker 

A tripped breaker can keep your outdoor unit from switching on. Check your breaker and reset it once. If it trips again, don’t switch it on because there’s an underlying electrical problem that needs to be handled by a professional.

Check 4: Look at the Condenser

Look at your condenser to see if there is any obvious debris or damage. 

Check 5: Listen for Unusual Sounds

If you notice that the AC compressor clicks, then stops, produces humming sounds, or shuts down immediately after starting, note the sounds. This information will help your HVAC technician narrow down the potential causes.

For your safety, you should never open panels, attempt DIY electrical repairs, or keep resetting the breaker. Our team can safely diagnose the problem and help you determine whether an AC replacement or repair will be necessary.

Symptom-by-Symptom Troubleshooting for Compressor-Related Breakdowns

When your AC compressor is not working, there are a few common issues that could be at fault. With Loveland AC not cooling troubleshooting, you can get a better idea about what is going on.

Unit Won’t Start at All

If your Fort Collins AC compressor is not starting at all, it is likely due to a problem with your capacitor, contactor, thermostat signal, breaker, or wiring. These problems can be quickly diagnosed and repaired by calling our team for help.

The Fan Runs, but the System Won’t Cool

If this symptom occurs, you are likely dealing with a strained compressor or refrigerant-related issue. For example, low refrigerant levels can keep the unit from cooling properly. If there is a control problem, this can also prevent the unit from cooling to the temperature you want.

Clicking and Humming Sounds

When your outdoor unit is humming and not cooling, you likely have a problem with your electrical system or a startup component. To avoid further damage, you should turn off your unit and call for help.

Breaker Trips When Cooling Begins

If you are dealing with a compressor breaker that keeps tripping, AC compressor strain, an electrical overload, or a shorted component is likely at fault. Because of the safety issues involved, a licensed technician must address all of these problems.

Most Common Causes of Compressor Problems We See in the Field 

When we get called out for suspected compressor issues, there are a few common issues that we typically diagnose. While older units may experience true compressor failure, there are often other repair issues that are causing the temporary decline in compressor performance.

  • Failed capacitors or contactors
  • Refrigerant-related strain
  • Dirty coils
  • Restricted airflow
  • Electrical panel, component, or disconnect issues
  • True compressor failure in older ACs 

No matter what the cause, our team can quickly diagnose the issue. When summer temperatures rise in Fort Collins and Loveland, you can’t afford to go without AC for long. Through our 100% no-interest financing, you can get help budgeting for your next repair or replacement.

When To Shut the System Off and Call Right Away 

While there are problems you can troubleshoot on your own, you should never attempt repairs when the following symptoms are involved. Instead, you should switch off the AC and call for help immediately.

  • The breaker keeps tripping repeatedly.
  • Your home has vulnerable family members who can’t safely handle high heat.
  • There are loud metallic noises or severe humming sounds with no cooling.
  • You smell something burning or notice visible electrical damage.

For a full explanation of potential warning signs, causes, and repair-vs-replace decision-making tips, check out our full compressor guide.

Frequently Asked Questions 

Does this always mean the compressor itself is bad? 

Not necessarily. Many symptoms of capacitor, thermostat, breaker, and contactor issues will look like a compressor problem at first.

Should I keep resetting the breaker? 

If you reset your breaker and it immediately trips again, leave it off. This indicates an underlying electrical issue that needs to be diagnosed and repaired by a professional. Before you turn it on again, schedule a professional HVAC service appointment.

Solve Your Compressor Issues

Struggling with an AC compressor not working or poor cooling performance? Balance Point Heating, Cooling & Plumbing offers same-day diagnostics and upfront pricing in the Fort Collins and Loveland area. Through our membership plan, you can also get complimentary tune-ups and prevent future breakdowns.

We will diagnose the cause, explain your options clearly, and provide no-pressure solutions for your next step. Learn more by contacting our team today.

HVAC technician uses a Fieldpiece clamp meter and probes to test and repair components of a heat pump unit.

Why Is My AC So Loud? Common Noises and What They Mean

An unexplained hissing noise or clanging sound can inspire panic during one of Fort Collins’ heat waves. When odd noises occur, there are a few steps homeowners can take to find the underlying problem. If basic troubleshooting doesn’t help, professional diagnostics are necessary to determine the issue. 

So, why is my AC so loud? More importantly, what can you do about it? By reaching out to Balance Point Heating, Cooling & Plumbing, you can get help diagnosing and repairing your AC problems.

Not Every Loud AC Means the Same Thing 

While some AC sounds mean you may have airflow issues, electrical malfunctions, loose parts, or worn components, not every sound is a cause for concern. For example, you’ll often hear a clicking noise as an AC starts up and a light humming sound as it operates. The important thing is learning when an AC noise means repairs and when the sound you hear is a part of the unit’s normal operations.

Sounds That Are Usually Normal 

Before you can determine if your AC noise is an issue, it helps to understand what types of sounds are normal with a well-maintained AC. When in doubt, you can always reach out to Balance Point Heating, Cooling & Plumbing for professional help.

Startup and Shutdown Sounds

When your AC shuts down or first starts up, you’ll often hear a click. A slight clunk or sigh is also common as the compressor turns off. 

Normal Operational Noises

During normal operations, you’ll likely hear a quiet, consistent hum. As the temperature of the ducts changes, normal expansion and contraction can cause a slight ticking, popping, or crackling sound.

Common AC Noises and What They Often Mean 

To find out, “Why is my AC so loud?”, let’s take a closer look at what different AC sounds mean.

  • Banging or Clanking: Investigating an AC banging noise and what it means requires a professional. These types of sounds are likely caused by faulty fan blades, malfunctioning blower motors, and broken motor mounts.
  • Buzzing: When you hear a buzzing sound, it is often due to an electrical problem, a contactor issue, or loose wiring. It can also be caused by debris. A loud or abnormal humming sound means the AC is struggling, so you should immediately turn it off to keep it from burning out.
  • Rattling: A rattling noise is often due to a component moving, such as a loose panel, cabinet vibration, or loose screws. You can try tightening loose screws on your own, but you should never open a panel or cabinet yourself.
  • Hissing: Hissing can happen because of ductwork or refrigerant leaks. You should immediately turn off your AC because refrigerant is hazardous to breathe in. Our team can also handle your ductwork inspection and repairs if leaky ducts are the underlying cause.
  • Screeching or Squealing: If your outdoor AC unit is loud in Northern Colorado, you may be dealing with worn fan motor bearings or loose parts. Squealing noises can also be caused by a failing compressor or high-pressure conditions. Because of the risk to your motor and compressor, these noises mean you should turn your AC off right away.
  • Repeated Clicking: Repeated clicking may be due to a problem with your thermostat or a control issue. It can also be a hard-start behavior. While a thermostat issue doesn’t have to be addressed right away, you should immediately shut off your AC if the clicking sound occurs with a burning odor, because this could be due to an electrical malfunction.
  • Loud Humming With Poor Cooling: This likely means you have a strained compressor or startup component, so immediately turn off your AC and call for repairs.

If you’re dealing with unexpected AC repairs, our team can help. We also offer a convenient membership plan that features complimentary tune-ups and discounts on repairs, so you can prevent future malfunctions.

What Homeowners Can Safely Check 

In Northern Colorado, homeowners have to contend with added dust, hail damage, and debris. In established neighborhoods, aging cooling systems are more likely to break down. 

As a homeowner, there are a few steps you can take as part of your Colorado AC noise troubleshooting.

Check 1: Replace the Air Filter 

A clogged filter can impede airflow and lead to an air conditioner buzzing or rattling in Loveland. Fortunately, this can be easily fixed by cleaning or changing the air filter.

Check 2: Clean the Outdoor Unit

Remove any leaves, cottonwood, and debris that are within 2 to 3 feet of the outdoor condenser.

Check 3: Look for Loose Panels and Fasteners

Inspect your unit for loose exterior panels or fasteners. You can tighten any loose screws on your own, but you should never open the access panels.

Check 4: Note When the Sound Occurs

The type of sound and the timing of when it occurs indicate the problem. Before you call a heating, ventilation, and air conditioning (HVAC) technician for help, note whether the noise occurs during startup, shutdown, or normal operation. If the sound is severe, shut off your unit immediately.

Important Safety Note: Never attempt to repair electrical, mechanical, or refrigerant-based components on your own. For the safety of your family and the air conditioning system, these tasks should be left to the experts. 

When Loud Noise Means Turn It Off 

If you hear any of the following loud noises, you should immediately shut off your AC to avoid serious damage and potential safety hazards.

  • Metal-on-metal banging noises
  • Burning odors
  • Frequently tripped breakers
  • Severe humming paired with poor cooling performance
  • The sudden development of screeching or grinding sounds
  • Hard-start behavior

Frequently Asked Questions 

When is AC noise normal, and when is it a problem? 

A steady fan sound or light hum is normal. If you notice a loud humming with weak cooling performance, banging noises, or an electrical buzzing, you should immediately call for professional repairs.

Should I keep running a loud AC? 

If you have an AC making a loud noise in Fort Collins, you should turn it off and schedule HVAC service. You should also immediately turn off your AC if you notice new noises, recurring tripped breakers, or poor cooling performance.

Schedule Your AC Diagnostics Today

So, why is my AC so loud? And what can be done about it? 

If your AC suddenly sounds much louder than normal, Balance Point Heating, Cooling & Plumbing can help. With our same-day services and upfront pricing, we can quickly diagnose the underlying cause.

Our Fort Collins and Loveland team will explain what the noise likely means, what needs to be repaired immediately, and what problems can wait. Contact us today.