I had a great first experience having Nick S. with Balance Point come to my home for a furnace service. Nick took an hour with me, in my crawl space, showing me each part of the furnace he was testing, explaining how my it all works and sharing best practices of what to check on every time that I go to the crawl space to change my furnace filter. Their membership program is incredibly helpful as first time home owners. Thank you so much, Nick S!!